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- Sun Proprietary/Confidential: Internal Use Only -
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                            FIELD INFORMATION NOTICE
                  (For Authorized Distribution by SunService)

FIN #: I0678-1

Create Date: Jun/01/01

Keywords: 

SBus bracket kit may be needed to install SBus card on E10K

SunAlert: No

Top FIN/FCO Report: No

Products Reference: SBus Bracket Kit

Product Category: Server / Service

Product Affected: 

Mkt_ID   Platform   Model   Description              Serial Number
------   --------   -----   -----------              -------------  
Systems Affected
----------------
  -      E10000     ALL     Ultra Enterprise 10000         -

X-Options Affected
------------------
  -         -        -           -                         -

Parts Affected: 

Part Number     Description                 Model
-----------     -----------                 -----
560-2517-01     SHIP KIT STARFIRE+            -
565-1404-01     KIT UPGRADE SBUS BRKTS       -
565-1673-01     KIT SBUS BRACKETS E10000     -

References: 

ECO: WO_18816

URL: http://infoserver.central.sun.com/data/806/806-6759-10/pdf/001.SBusBrkt.pdf

Issue Description: 

Some SBus cards compatible with E10000 systems are shipped without
backplate adapters and handles.  If they are installed without
backplates and handles, these cards may be difficult to install and
they can potentially emit EMI noise and can harm data signal
integrity.  There is also the possibility of damage to the SBus card
components and personal injury to the service person during
installation.

The E10000 system accommodates SBus cards of many types.  To ensure
maximum signal integrity, system reliability, and minimal Electro
Magnetic Interference (EMI) emissions, all SBus cards must be installed
in the E10000 system with a non-conductive SBus retainer (handle) and a
backplate adapter.  These two parts are included with a new SBus
Installation Hardware Kit (P/N 565-1673-01) which is included with the
E10000 when it is shipped from the factory.

The original SBus accessory kit (560-2517-01) was updated to include a
doclette and 5 SBus card handles.  The handle is a tool used to ease
the installation of SBus cards onto the E10000 system boards.  The old
FRU kit (565-1404-01) has been replaced by a new FRU kit (565-1673-01).
These part number changes resulted from ECO WO_18816.

Implementation: 

---
        |   |   MANDATORY (Fully Pro-Active)
         ---    
         
  
         ---
        |   |   CONTROLLED PRO-ACTIVE (per Sun Geo Plan) 
         --- 
         
                                
         ---
        | X |   REACTIVE (As Required)
         ---

Corrective Action: 

The following recommendation is provided as a guideline for authorized
Enterprise Services Field Representatives and Warranty Customers who
may be encountering the above mentioned problem.

When SBus handles and backplates are needed for SBus cards installed in 
an E10000 system, use the new SBus accessory kit, 565-1673-01.

Where affected SBus cards are found already installed on an E10000
system board, the SBus card must be removed from the system board to
enable the SBus bracket kit to be fitted.

Removal of the system board from an E10000 Domain will require the
domain to be shutdown and the system board powered off.  Removal of the
system board can also be achieved by dynamic reconfiguration, provided
the process has been tested and proven.

Perform the following procedure to install the kit onto an SBus card:

1. Attach an antistatic wrist strap and install the SBus retainer (handle)
   on the SBus card.

2. Install the SBus backplate adapter on the SBus card.  Use the two
   screws provided.

   . For more information, please refer to the doclette provided with
     the accessory kit or read the document online at:
         http://infoserver.central.sun.com/data/806/806-6759-10/pdf/001.SBusBrkt.pdf

Comments: 

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Implementation Footnote: 

i)   In case of MANDATORY FINs, Enterprise Services will attempt to    
     contact all affected customers to recommend implementation of 
     the FIN. 
   
ii)  For CONTROLLED PROACTIVE FINs, Enterprise Services mission
critical    
     support teams will recommend implementation of the FIN  (to their  
     respective accounts), at the convenience of the customer. 

iii) For REACTIVE FINs, Enterprise Services will implement the FIN as
the   
     need arises.
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