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                        FIELD INFORMATION NOTICE
                  (For Authorized Distribution by SunService)

FIN #: I0380-2

Create Date: 04/15/98

Keywords: 

UPDATED FIN. LibMON 1.0 is not compatible with Solaris 2.6

Top FIN/FCO Report: No

Products Reference: LibMON 1.0

Product Category: Software / Sun Enterprise Library Monitor 1.0

Product Affected: 

Mkt_ID             	Description             
------            	-----------
N/A			Sun Enterprise Library Monitor 1.0 (LibMON)
X6072A			ETL 4/1000 (4 DLT 4000 drives)
X6073A			ETL 4/1800 (2 DLT 7000 drives)
X6074A			ETL 4/1800 (4 DLT 7000 drives)
X6075A			ETL 7/3500 (2 DLT 7000 drives)
X6076A			ETL 7/3500 (7 DLT 7000 drives)


NOTE:  The ETL Tape Libraries were recently renamed as part of the
       Storage launch in January.  The names of the ETL's have 
       changed to: Sun StorEdge L1800 (was ETL 4/1800) and 
                   Sun StorEdge L3500 (was ETL 7/3500)

Parts Affected: 

N/A

References: 

BugID# 4107586
FINI0380-1

Issue Description: 

SMCC is currently shipping Sun Enterprise Library Monitor 1.0 (LibMON)
bundled with the Sun StorEdge tape libraries that are identified above.  
At this time LibMON 1.0 is NOT compatible with any version of Solaris 2.6. 
Thus, customers using Sun StorEdge tape libraries on systems installed 
with Solaris 2.6 will be unable to use LibMON 1.0.

In response to the above stated problem with LibMON 1.0 and Solaris 2.6
compatibility, Patch ID# 105850-01 was released in order to resolve the 
issue.  Subsequently, after the release of Patch ID# 105850-01 several
escalations have occurred which involved the installation of the patch.
 
This UPDATED FIN has been released with the intent to issue an ALERT to  
all customers and Field Service Representatives that plan to install
Patch ID# 105850-01.  If the patch is installed in the /tmp directory
the following error will be encountered:

	# ./installpatch 

 WARNING: /usr/sbin/patchadd is being used to install this patch.
          Installpatch will be removed from Solaris patches in
          the next release of Solaris.

 	Checking installed packages and patches...
 	Executing prepatch script...
 	Saving old preremove script to tmp ...
 	Verifying sufficient filesystem capacity (dry run method)...
 	Installing patch packages...
 	Installation of patch number 105850-01 has been suspended.
 	Executing postpatch script...
 	Extracting JRE from archive ...
 	mv: cannot access /opt/SUNWlmon/JRE-1.1.5.tar
 	tar: /tmp/JRE6786: No such file or directory
 	Removing old '/var/opt/SUNWlmon' ...
 	Creating database and log dir ...
 	Modifying server start scripts ...
 	Modifying server stop scripts ...
 	Modifying scan devices script ...
 	Removing obsolete CLIENTROOT files ...
     cat: cannot open /var/sadm/pkg/SUNWlmon/install/deletes_CLIENTROOT
 
 	Patch packages installed:
   	SUNWlmon

Upon further investigation of the above stated patch install problem, it  
has been noted that the prebackout script uses the directory /tmp/105850-01 
as a temporary file area.  The prebackout script overwrites information in 
the "105850-01/SUNWlmon" area which causes the installation to suspend and 
fail.

Corrective Action: 

Customers and Field Service Representatives that have a need to utilize 
LibMON 1.0 on Sun StorEdge tape libraries that are hosted by systems 
running Solaris 2.6 are prompted to follow the recommendation below 
for successful Patch ID# 105850-01 installation.


1. When installing patch 105850-01, do NOT use the "/tmp" directory as the
   temporary patch directory.  This will cause the patch installation to
   suspend and fail.

2. If you must install from the "/tmp" directory.  First create a 
   "patch_install" sub-directory and copy the tape archive/compress patch
   file into the created sub-directory. Then follow the patch installation 
   procedures.

Comments: 

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