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        - Sun Proprietary/Confidential: Internal Use Only -
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                        FIELD CHANGE ORDER
                  (For Authorized Distribution by SunService)

 

FCO #: A0125-1

Status: inactive

Date: Mar/18/98

Keywords: 

A.C. Power Cord inside E10000 can become damaged by system leveling foot

Top FIN/FCO Report: Yes

Products Reference: E10000 Power Cord

Product Category: Server / System Box / Power

Product Affected: 

Mkt_ID     Platform   Model   Description                      Serial Number
------     --------   -----   -----------                      -------------
E10000     E10000     ALL     Ultra Enterprise E10000 Server         -
HPC10000   E10000     ALL     Sun HPC 10000 Server                   -

Parts Affected: 

Part Number   Description
-----------   -----------
530-2265-02   AC power cord - NEMA L6-30P
530-2266-02   AC power cord - IEC 309


(SCSI Devices)
Type    Vendor    Model     SerialNumber(Min)    SerialNumber(Max)    Firmware
----    ------    -------   ------------------   ------------------   --------
N/A

References: 

DA: 97020 (BSD Deviation Authorization)
ECO#: WO_12482

Issue Description: 

At the right rear of the E10000 system cabinet, the leveling foot can bite into 
the sequencer A.C. power cord when it is adjusted up to move the E10000 system.

84 E10000 systems shipped prior to Jun/23/97 could encounter this problem.
Starting Jun/23/97, Sun Manufacturing began rerouting the A.C. Power Cord
to eliminate the potential for this problem.  The affected Customer List is
available from Edist following the FCO Supporting Documents link.

Implementation: 

---
  	| X |  	MANDATORY (Fully Pro-Active)
	 ---    

         ---
  	|   | 	CONTROLLED PRO-ACTIVE (per Sun Geo Plan) 
	 ---   
			
         ---
  	|   | 	UPON FAILURE
	 ---

Replacement Time Estimate: 

30 minutes

Special Considerations: 

Corrective Action: 

Order the following kit, one (1) per E10000 system, includes instructions:

	809-1002-01   KIT, FCO, E10000 SEQ POWER CORD

1. Inspect sequencer A.C. power cord for damage at the exit location on
   the E10000 chassis in the area where the leveler screw would be found.
   
2. If damaged, replace cord. (530-2265-02 US, 530-2266-02 International).

3. Remove lower removable cable tie-wrap and flat head screw and discard.  
   Attach two cable clamps to the power cord (530-2265-02 US, 530-2266-02 ROW).
   Attach cable clamps to E10000 chassis with two (2) M5X12 screws
   (240-2864-01).

Billing Type: 

Warranty: Sun will provide parts at no charge under Warranty 
           Service. On-Site Labor Rates are based on how the
           system was initially installed.

 Contract: Sun will provide parts at no charge. On-Site Labor Rates
           are based on the type of service contract.

 Non Contract: Sun will provide parts at no charge. Installation by
               Sun is available based on the On-Site Labor Rates 
               defined in the Price List.

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Implementation Footnote: 

________________________

i)   In case of Mandatory FCOs, SunService will attempt to contact all known
     customers to recommend the part upgrade.

ii)  For controlled proactive swap FCOs, SunService mission critical support
     teams will initiate proactive swap efforts for their respective accounts,
     as required.

iii) For Replace upon Failure FCOs, SunService partners will implement the
     necessary corrective actions as and when they are required.

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All released FINs and FCOs can be accessed using your favorite network 
browser as follows:

SunWeb Access: 
______________

* Access the top level URL of http://cte.corp/FIN_FCO/

* From there, select the appropriate link to query or browse the FIN and
  FCO Homepage collections.

Supporting documents for FIN/FCOs can be found on Edist.  Edist can be 
accessed internally at the following URL: http://edist.corp/.
 
* From there, follow the hyperlink path of "SunService Documentation" and 
  click on "FIN & FCO attachments", then choose the appropriate folder, FIN or 
  FCO.  This will display supporting directories/files for FINs or FCOs.
  
Internet Access:
_______________

* Access the top level URL of https://infoserver.Sun.COM

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General:
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Send questions or comments to [email protected]

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