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        - Sun Proprietary/Confidential: Internal Use Only -
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                        FIELD CHANGE ORDER
                  (For Authorized Distribution by SunService)

 

FCO #: A0096-1

Status: inactive

Date: Mar/07/97

Keywords: 

Enterprise 56" Rack non-compliance with safety standard UL1950/EN60950

Product Category: Systems / Power

Product Affected: 

Enterprise 5000
	Enterprise 6000
	Enterprise 10000

	Enterprise Cluster 5000-HA
	Enterprise Cluster 6000-HA

	Enterprise Cluster 5000-PDB
	Enterprise Cluster 6000-PDB

	SPARCstorage Array Model 214 RSM			X796A
	SPARCstorage Array Model 214 RSM			X797A

	SPARCstorage Array Model 219 RSM			X6595A
	SPARCstorage Array Model 219 RSM			X6596A

	Enterprise Expansion Cabinet				X956A

	Power Sequencer for Enterprise
	Expansion Cabinet, RSM Array				X6513A

	SPARCstorage Array Model RSM2000			X6530A 
	SPARCstorage Array Model RSM2000			X6531A
	SPARCstorage Array Model RSM 2000 15x 9.1gb 7200rpm	X6534A
	SPARCstorage Array Model RSM 2000 35x 9.1gb 7200rpm	X6535A

Power Cord for Enterprise System and Mass Storage/Expansion Cabinet:

	- Option 3800A - U.S. Version (NEMA L6-30P plug)
	- Option 3848A - European Version (IEC-309 plug 32A 250VAC

Parts Affected: 

530-2265-01	208/240 VAC 30A, power cord, U.S. Version
			(NEMA L6-30P plug)

	530-2266-01	208/240 VAC 30A, power cord, European Version
			(IEC-309 plug 32A 250VAC)

	300-1290-02	208/240 VAC 30A, Single Phase, Universal AC Sequencer
			(Sherwood Enterprise Model 10)

	F300-1290-02	208/240 VAC 30A, Single Phase, Universal AC Sequencer
			(Sherwood Enterprise Model 10)

References: 

Escalation number: CTE#508271 SO#5590725
	ECO  wo_10322
	Stop Ship  WW/001#03410
	ECO  wo_10344
	WW/001#03407
  	802-3845-10	Ultra Enterprise 6000/5000/4000 Systems Manual

Issue Description: 

The AC input box "Sequencer" and power cord have metal castings which 
are unearthed and may not be adequately insulated from AC wiring 
pursuant to UL1950/EN60950 international safety standard. International safety 
standards, such as EN60950, allow for unearthed metal as long as primary 
circuits and unearthed metal are separated by supplemental insulation. 
Sequencer p/n 300-1290-02 and power cord p/n's  530-2266-01 and 530-2265-01 
used on rack systems do not contain the supplemental insulation and so do 
not meet this requirement. 

Sun Operations has implemented Engineering Change Orders to rework both
the Power cables and Sequencer parts on all shipments effective Feb 20, 1997.
These engineering changes have received Agency UL approvals and with the
replacement of the power cable and sequencer at customer sites, the product 
will be restored to compliance with the International safety standard 
EN 60950 and UL1950.

Implementation: 

---
        | x |   MANDATORY (Fully Pro-Active)
         ---    
         ---
        |   |   CONTROLLED PRO-ACTIVE (per Sun Geo Plan) 
         ---   
                         
         ---
        |   |   UPON FAILURE
         ---

Replacement Time Estimate: 

30 minutes

Special Considerations: 

While disconnecting the power cord, be sure to remove
    			 the plug at the wall end of the power cord before
			 removing the plug at the other end.

Corrective Action: 

1)  Switch off the power to system and/or Expansion cabinets. 

2)  FIRST Disconnect the plug- the wall end -of the power cord,    
    THEN disconnect the plug at the sequencer end.

3)  Replace the power cable as applicable:

    		530-2265-01 with 530-2265-02 OR
     		530-2266-01 with 530-2266-02.

4)  Replace the power sequencer 300-1290-02 with 300-1290-03.

5)  Return ANY replaced parts to the Sun supply location immediately,
    making sure to reference FCO A0096-1 on the Defect Materials Tag.
    
    NOTE THAT THE POWER CABLE IS NOT A CONSUMABLE AND BOTH REPLACED
    PARTS MUST BE RETURNED.

Comments: 

1) 	Reference the Ultra Enterprise 6000/5000/4000 Systems Manual, 
	802-3845-10 or greater, refer to section-Part 5, Appendix E,
	page E-6 for step-by-step instructions. This Manual section is
	also located on edist, see directions below for access.


================================================================================

Billing Type: 

Sun will provide parts and On-Site Labor at no charge to all customers
 regardless of contract or warranty status.

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Implementation Footnote: 

________________________

i)   In case of Mandatory FCOs, SunService will attempt to contact all known
     customers to recommend the part upgrade.

ii)  For controlled proactive swap FCOs, SunService mission critical support
     teams will initiate proactive swap efforts for their respective accounts,
     as required.

iii) For Replace upon Failure FCOs, SunService partners will implement the
     necessary corrective actions as and when they are required.

SunWeb Access: 
______________

All released FINs and FCOs can be accessed internally on the SunWeb using your 
favorite network browser as follows:

* Access the top level URL of http://cte.corp/FIN_FCO/

* From there, select the appropriate link to query or browse the FIN and
  FCO Homepage collections.

Supporting documents for FIN/FCOs can be found on Edist.  Edist can be 
accessed internally at the following URL: http://edist.corp/.
 
* From there, follow the hyperlink path of "SunService Documentation" and 
  click on "FIN & FCO attachments", then choose the apropriate folder, FIN or 
  FCO.  This will display supporting directories/files for FINs or FCOs.

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