VSM - FSC79A5 due to FSC8994 on VSM Subsystems with d02.11.xx.yy Microcode

Asset ID:	1-75-1312611.1
Update Date:	2011-05-16
Keywords:

Solution Type Troubleshooting Sure

Solution 1312611.1 : VSM - FSC79A5 due to FSC8994 on VSM Subsystems with d02.11.xx.yy Microcode

Applies to:

Sun StorageTek VSM System - Version: 4 to 5C - Release: 4.0 to 5.0
IBM z/OS on System z

Purpose

Problem

With the release of d02.11.xx.yy microcode, the VSM subsystem will fill the pfaelg4 logs with FSC8994, a diagnostic code collecting information. This file overflow may occur daily.

Last Review Date

April 11, 2011

Instructions for the Reader

A Troubleshooting Guide is provided to assist in debugging a specific issue. When possible, diagnostic tools are included in the document to assist in troubleshooting.

Troubleshooting Details

Solution

VSM support will perform the following tasks:

Download the internal VSM base files with either SDP or CSRC, and then move the files to the zenobia server.
Use the crunch_it all script to create the needed output.
Analyze the following files: pfaelg4a.cnt, pfaelg4b.cnt , pfaelg4c.cnt. and pfaelg4d.cnt.
If the pfaelg4 growth is due to FSC8994, open a field task in the respective service request to have the local account team install the d02.12.08 or later microcode.

Attachments

This solution has no attachment