Asset ID:	1-75-1003642.1
Update Date:	2009-09-27
Keywords:

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Solution Type  Troubleshooting Sure

Solution  1003642.1 :   Diagnosing Netra [TM] CT Alarm Card issues  


PreviouslyPublishedAs
205143

Description
In some situations an alarm card in a Netra CT system may hang.
The following steps can be used to diagnose the situation.

Steps to Follow

In order to run APOST and alarmdiag, connect to the alarm card, and type the following command:
cli> diagconf -d
which display the parameter (like OBP parameter, but it is for the alarm card only).  And use:
cli> diagconf -s <commnd value>
to set the following parameters:
diag-switch=true
verb-mode=true
stop-on-error=true
diag-level=max
Then, power-cycle the alarm card, it will execute the APOST.
alarm2test is part of the SUNWvts.  You can run alarm2test from the VTS menu
or directly from the command line. Both alarm2test and alarmtest can be
found in /opt/SUNWvts/bin.
To run POST, set the OBP parameter to the following:
diag-switch?=true
diag-level=max
and power-cycle the system.
At OBP, type:
ok> obdiag
to execute the OBDiag.  There is a menu for OBDiag that you could slect specific tests to run.
For more references on netra CT troubleshooting, please refer to:
Netra CT Server Service Manual (PN: 816-2482)
Part II Troubleshooting the System
4.3 Troubleshooting the System Using Diagnostic Software
4.4 Troubleshooting the system Using the Power-On-Self Test

Product
Netra ct 400 Server
Netra CT 410 Server
Netra ct 800 Server
Netra CT 820 Server
Netra CT 810 Server

netra CT, alarm card, AC
Previously Published As
80845

Change History
Date: 2005-10-13
User Name: 31620
Action: Approved
Comment: Verified Metadata - ok
Verified Keywords - ok
Verified still correct for audience - currently set to contract
Audience left at contract as per FvF http://kmo.central/howto/FvF.html
Checked review date - currently set to 2006-03-22
Checked for TM - added [TM] to title for Netra
Publishing under the current publication rules of 18 Apr 2005:
Version: 3
Date: 2005-10-12
User Name: 31620
Action: Accept
Comment:
Version: 0
Date: 2005-10-12
User Name: 77342
Action: Approved
Comment: Ready to go
Version: 0
Date: 2005-10-06
User Name: 77342
Action: Accept
Comment:
Version: 0
Date: 2005-10-06
User Name: 45570
Action: Approved
Comment: we need more info on the Netra CTs for our OEM customers. Hanging ACs have beome an issue at Lucent.
Version: 0
Date: 2005-03-22
User Name: 45570
Action: Created
Comment:
Version: 0
Product_uuid
299bd26e-0a18-11d6-85ae-b00895a52321|Netra ct 400 Server
bf89fb96-99cf-4e7b-8681-152c788171f7|Netra CT 410 Server
29a04d1c-0a18-11d6-8e54-e4fcf1214b85|Netra ct 800 Server
3e7ab78e-277b-11d8-8845-080020a9ed93|Netra CT 820 Server
a70f8b46-058a-4c49-b283-9709eb6ef37d|Netra CT 810 Server

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