How to Remove and Replace a Sun Fire T2000 Memory DIMM:ATR:1179:0 [Video]

Asset ID:	1-71-1308276.1
Update Date:	2011-04-28
Keywords:

Solution Type Technical Instruction Sure

Solution 1308276.1 : How to Remove and Replace a Sun Fire T2000 Memory DIMM:ATR:1179:0 [Video]

Applies to:

Sun Fire T2000 Server - Version: Not Applicable and later [Release: N/A and later ]
Sun SPARC Enterprise T2000 Server - Version: Not Applicable to N/A [Release: N/A to ]
Information in this document applies to any platform.

Goal

How to Remove and Replace a Sun Fire T2000 Memory DIMM

Video - ATR 1179 (5:04)

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
Nothing beyond basic partner training to be qualified as a Sun Service Delivery Partner.

DELIVERY REQUIREMENT:
Schedule for immediate delivery within contractual terms.

FIELD ENGINEER INSTRUCTIONS

PROBLEM OVERVIEW:
Memory failure

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY?

A data backup is not a pre-requisite but is a wise precaution.
The customer should conduct an orderly software system shutdown.

Then power down the system and disconnect the Power Cord.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:
1. Shutting System Down

2. Extending Server to Maintenance Position

3. Performing Electrostatic Discharge Prevention Measures

4. Disconnecting Power From Server

5. Removing Top Cover

6. Removing Front Bezel & Top Front Cover

7. Locate DIMM that you want to replace.

8. Note the DIMM locations so you can install replacement DIMMs in same sockets.

9. Push down on ejector levers on each side of DIMM connector until DIMM is released.

10. Grasp top corners of faulty DIMM and remove it from system.

11. Place DIMMs on antistatic mat.

12. Unpackage replacement DIMMs and place on antistatic mat.

13. Ensure that connector ejector tabs are in open position.

14. Line up replacement DIMM with connector.

15. Push DIMM into connector until ejector tabs lock the DIMM in place.

16. Place top front cover on chassis.

17. Slide front top cover forward until it snaps into place

18. Position bezel on front of chassis and snap it into place.

19. Open fan door.

20. Tighten captive screw to secure front bezel to chassis.

21. Place top front cover on chassis. Slide front top cover forward until it snaps into place, being careful to avoid catching cover on intrusion switch.

22. Perform the following steps to verify the repair:
a. Set the virtual keyswitch to diag so that POST will run in Service mode
b. Issue the poweron command.
c. Switch to the system console to view POST output.
d. Return the virtual keyswitch to normal mode.
e. Gain access to the ALOM CMT sc> prompt.
f. Run the showfaults command.
g. Run the clearfault command (for each UUID reported in 'showfaults')
h. Switch to the system console.
Issue the fmadm repair command with the UUID. Use the same UUID that you used with the clearfault command.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
Restart software applications per applicable administration guides to resume system operation.

PARTS NOTE:
Refer to the System Handbook for the specific size of DIMM

REFERENCE INFORMATION:

- Sun Fire T2000 Server Service Manual, p/n 819-2548:

- Sun SPARC Enterprise T2000 Server Service Manual, p/n 819-7989

TIME ESTIMATE:

2.2 hrs.

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