Sun System Handbook - ISO 3.4 June 2011 Internal/Partner Edition | |||
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Solution Type Technical Instruction Sure Solution 1022205.1 : ATR-895/896 V880 - V890 AC Power Cord
PreviouslyPublishedAs 277470 Description *DISPATCH INSTRUCTIONS* WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?) Nothing beyond basic partner training to be qualified as a Sun Service Delivery Partner. DELIVERY REQUIREMENT: Schedule FE with maintenance window within contractual terms. TASK COMPLEXITY: 0 - CRU (1 if FE dispatch) This ATR has a video canned action plan, click here to view it. Steps to Follow *FIELD ENGINEER INSTRUCTIONS*
PROBLEM OVERVIEW: WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? : A data backup is not a pre-requisite but is a wise precaution. The customer is not required to perform a system shutdown.
WHAT ACTION DOES THE ENGINEER NEED TO TAKE: OBTAIN CUSTOMER ACCEPTANCE WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE: If the replacement was a hot swap on a redundant configuration, the system should be operational and need no further work. If the replacement was in a system with a single power source, restart software applications per applicable administration guides to resume system operation. PARTS NOTE:Refer to the System Handbook for the country specific type of power cord. Attachments This solution has no attachment |
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