Sun StorageTek VSM System
 

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How to install Storage Keys - options

Applies to:

Goal

Solution

The installation of StorageKeys requires an active DOP session be established 

from the PC to the subsystem. This DOP connection can be local or remote via SDP.
A StorageKey email containing the StorageKeys to be applied. These should be 

emailed at the time the machine is shipped to the customer. If this is not 

available then StorageKeys can be ordered via marketing sales order.
1. Site Location number, serial number and customer name are required fields.
2. Customer Name should be the end user name not the partner name as partners 

change.
3. Site Location number - if not entered should be generated as the family ID 

followed by the last 5 digits of the serial number. 

Example: VSM5 serial number 567000200005 would generate Site Location number 

56700005.
Alternately, in emergency situations, StorageKeys can be requested from TSC. 

Be prepared to provide: Subsystem serial number (including family ID), 

Customer Name, Sales Order number, Site Location number (if available) and what 

options are required including sizes for cache and PCAP.
The Maintenance-On StorageKey must be installed with 60 minutes of an IML. 

If this is not done then a power cycle may be required before the machine 

will accept the Maintenance-On StorageKey. This timer does not apply to other 

StorageKeys, just Maintenance-On.

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