| Home | Current Systems | Former STK Products | EOL Systems | Components | General Info | Search | Feedback |
| Sun System Handbook - ISO 3.4 June 2011 Internal/Partner Edition | ||
|
|
||
 |
||||||||||||
Solution Type Technical Instruction Sure Solution 1020801.1 : How to order correct replacement chassis components for Netra CT900 server
PreviouslyPublishedAs 265088 Description This documents describes how to identify the correct chassis component for replacement in a Sun Netra[TM] CT900 server * Symptoms * Chassis component needs to be replaced * The PN of the component in the chassis right now does not correspond to the one in SSH (Sun System Handbook) Steps to Follow This document gives details on how to identify the correct PN for chassis components in a Netra CT900, from various output of the ShMM. This document gives details on how to identify the correct PN for chassis components in a Netra CT900, from various output of the ShMM. The reason is that the chassis is upgradeable from one version to another; and after the upgrade, the record and sticker are not changed accordingly. Therefore, there is a chance to order a wrong replacement chassis component. REASON: There are several different versions of chassis in the SSH. The differences between each version are mainly at the firmware level, then the switch node (CP3140 vs CP3240) and fan tray (370-7764 vs. 371-3033). Otherwise, the sheet metal and the backplane are interchangeable. The differences between 596-5734-01, -02, and -03 is the installed firmware cluster that coming out from the factory. In addition, the differences between 596-5734 and 596-7084 are also including different fan trays (370-7764 vs. 371-3033) and switch nodes (CP3140 vs CP3240). There are procedures to upgrade from one version of chassis to another. One of the main requirement of upgrading the chassis is to use the CP32x0 blades, which require better cooling capacity. These are the steps to follow to gather the data necessary for identify the correct chassis component of Netra CT900 Data can be collected from the Netra CT900 server from the following components 1. Obtain one of the following outputs: * ShMM CLI command outputs The following commands are able to provide the needed info: [clia] version [clia] board [clia] fruinfo board <slot number> [clia] fruinfo power_supply <1|2> [clia] fruinfo fan_tray <1|2|3> [clia] fruinfo shm <1|2> Example outputs are: # clia version Pigeon Point Shelf Manager Command Line Interpreter Pigeon Point Shelf Manager ver. 2.4.8-R3U1P6 Pigeon Point is a trademark of Pigeon Point Systems. Copyright (c) 2002-2007 Pigeon Point Systems All rights reserved Build date/time: Feb 26 2009 06:26:06 Carrier: ACB; Subtype: 3; Subversion: 1 # # clia board Pigeon Point Shelf Manager Command Line Interpreter Physical Slot # 1 9a: Entity: (0xa0, 0x60) Maximum FRU device ID: 0x01 PICMG Version 2.2 Hot Swap State: M4 (Active), Previous: M3 (Activation In Process), Last State Change Cause: Normal State Change (0x0) 9a: FRU # 0 Entity: (0xa0, 0x60) Hot Swap State: M4 (Active), Previous: M3 (Activation In Process), Last State Change Cause: Normal State Change (0x0) Device ID String: "Netra CP3260" 9a: FRU # 1 Entity: (0xc1, 0x6f) Hot Swap State: M4 (Active), Previous: M3 (Activation In Process), Last State Change Cause: Normal State Change (0x0) Device ID String: "CP32X0-RTM-HDD" . . . # clia fruinfo board 1 Pigeon Point Shelf Manager Command Line Interpreter 9a: FRU # 0, FRU Info Common Header: Format Version = 1 Board Info Area: Version = 1 Language Code = 25 Mfg Date/Time = Dec 27 20:32:00 2007 (6305552 minutes since 1996) Board Manufacturer = Sun Microsystems, Inc. Board Product Name = Netra CP3260 Board Serial Number = 001005LCB-0752W00027 Board Part Number = 00000000050178380150 FRU Programmer File ID = 885-1145-02.inf Product Info Area: Version = 1 Language Code = 25 Manufacturer Name = Sun Microsystems, Inc. Product Name = Netra CP3260 Product Part / Model# = 00000000050178380150 Product Version = Monza P2.0 8CORE SLD Product Serial Number = 001005LCB-0752W00027 Asset Tag = FRU Programmer File ID = 885-1145-02.inf . . . # # clia fruinfo power_supply 1 Pigeon Point Shelf Manager Command Line Interpreter 20: FRU # 6, FRU Info Common Header: Format Version = 1 Internal Use Area: Version = 1 Board Info Area: Version = 1 Language Code = 25 Mfg Date/Time = Mar 28 08:25:00 2008 (6437305 minutes since 1996) Board Manufacturer = Schroff GmbH Board Product Name = Power Entry Module Board Serial Number = 1130800730 Board Part Number = 21596-256 FRU Programmer File ID = 21596256ABBIN.inf Product Info Area: Version = 1 Language Code = 25 Manufacturer Name = Sun Microsystems, Inc. Product Name = NETRA,CT900,PEM,QUAD_30A_I Product Part / Model# = 371-3034-01 Product Version = 50 Product Serial Number = 1005SCH-0813AV0730 Asset Tag = 0000000000000001 FRU Programmer File ID = 21596256ABBIN.inf # # clia fruinfo fan_tray 1 Pigeon Point Shelf Manager Command Line Interpreter 20: FRU # 3, FRU Info Common Header: Format Version = 1 Internal Use Area: Version = 1 Board Info Area: Version = 1 Language Code = 25 Mfg Date/Time = Mar 28 11:15:00 2008 (6437475 minutes since 1996) Board Manufacturer = Schroff GmbH Board Product Name = Fantray Controller Board Serial Number = 1120802676 Board Part Number = 21596-253 FRU Programmer File ID = 21596253BABIN.inf Product Info Area: Version = 1 Language Code = 25 Manufacturer Name = Sun Microsystems, Inc. Product Name = NETRA,CT900,NH7,FAN_TRAY Product Part / Model# = 371-3033-01 Product Version = 50 Product Serial Number = 1005SCH-0812AW2676 Asset Tag = 0000000000000001 FRU Programmer File ID = 21596253BABIN.inf . . . # # clia fruinfo shm 1 Pigeon Point Shelf Manager Command Line Interpreter 10: FRU # 0, FRU Info Common Header: Format Version = 1 Internal Use Area: Version = 1 Board Info Area: Version = 1 Language Code = 25 Mfg Date/Time = Mar 30 23:00:00 2005 (4862820 minutes since 1996) Board Manufacturer = Pigeon Point Systems Board Product Name = IPM Sentry ShMM-500 Board Serial Number = PPS0000000 Board Part Number = A FRU Programmer File ID = Product Info Area: Version = 1 Language Code = 25 Manufacturer Name = Pigeon Point Systems Product Name = IPM Sentry Shelf Manager Product Part / Model# = 000000 Product Version = Rev 1.00 Product Serial Number = PPS0000000 Asset Tag = FRU Programmer File ID = Multi Record Area: PICMG Board Point-to-Point Connectivity Record (ID=0x14) Version = 0 # * Output of /etc/summary script of the ShMM The output file is located at /tmp/debug.log by default. And the following sections are to be looked at: >>> Shelfman version >>> Board Information The example output of these sections are: >>> Shelfman version Pigeon Point Shelf Manager Command Line Interpreter Pigeon Point Shelf Manager ver. 2.4.8-R3U1P6 Pigeon Point is a trademark of Pigeon Point Systems. Copyright (c) 2002-2007 Pigeon Point Systems All rights reserved Build date/time: Feb 26 2009 06:26:06 Carrier: ACB; Subtype: 3; Subversion: 1 >>> Board Information Pigeon Point Shelf Manager Command Line Interpreter Physical Slot # 1 9a: Entity: (0xa0, 0x60) Maximum FRU device ID: 0x01 PICMG Version 2.2 Hot Swap State: M4 (Active), Previous: M3 (Activation In Process), Last State Change Cause: Normal State Change (0x0) 9a: FRU # 0 Entity: (0xa0, 0x60) Hot Swap State: M4 (Active), Previous: M3 (Activation In Process), Last State Change Cause: Normal State Change (0x0) Device ID String: "Netra CP3260" 9a: FRU # 1 Entity: (0xc1, 0x6f) Hot Swap State: M4 (Active), Previous: M3 (Activation In Process), Last State Change Cause: Normal State Change (0x0) Device ID String: "CP32X0-RTM-HDD" . . . * Visual identification To visually check if any of the CP32x0 --- CP3260, CP3240 (Switch), CP3220, and CP3250 --- blades are installed. 2. Check the "[clia] fruinfo" outputs to identify what is the PN of the current components. 3. If any of the above output indicates that a CP32x0 blade is installed in the chassis, the advanced fan tray (371-3033) is needed. Even if the original chassis record shows the fan tray is at 370-7764, need to order 371-3033. PEM (370-7763 or 371-3034) could stay the same. 4. Make sure the ShMM firmware level is at R3 or above when using advanced fan tray (371-3033). If not, please ask the customer to upgrade. Product Netra CT 900 Server Internal Comments This document contains normalized content and is managed by the the Domain Lead(s) of the respective domains. This document contains normalized content and is managed by the the Domain Lead(s) of the respective domains. To notify content owners of a knowledge gap contained in this document, and/or prior to updating this document, please contact the domain engineers that are managing this document via the Document Feedback alias(es) listed below: Domain Lead: [email protected] Feedback Alias: [email protected] normalized, CT900, Netra, ATCA, shelf, clia, summary, pigeon point, CP3010, CP3020, CP3060, CP3140, CP3220, CP3240, CP3250, CP3260, ShMM, ShMc, audited Attachments This solution has no attachment |
||||||||||||
|
||||||||||||