Asset ID:	1-71-1018190.1
Update Date:	2010-10-08
Keywords:

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Solution Type  Technical Instruction Sure

Solution  1018190.1 :   Sun StorEdge[TM] T3 loop card failures  


PreviouslyPublishedAs
229548

Description
In order to provide you the most accurate fix, please validate that each statement under the symptoms below is true for your environment. These symptoms will hyperlink you into a relevant content that will 1) tell you how to validate the listed symptom and 2) how to fix the symptom if it is true for your environment. The listed symptoms are ordered in the most appropriate sequence to isolate the issue and be certain about the related fix. Please do not skip a step.

Symptoms:

- loop card disabled

- loop card offline

Steps to Follow
Sun StorEdge[TM] T3 loop card failures

NOTE: This is a sub-set of <Document: 1018272.1> "Troubleshooting Sun StorEdge[TM] T3 Configuration."  This document will help with faulted loop cards based on similar "fru stat" output below:

LOOP    STATUS   STATE       MODE        CABLE1    LB  CABLE2    LB  TEMP
------  -------  ----------  -------     --------- --  --------- --  ----
u1l1    ready    enabled     master      -         -   installed 10  27
u1l2    ready    
disabled
    slave       -         -   installed 11  33
u2l1    ready    enabled     master      installed 10  -         -   27
u2l2    offline

Troubleshooting Steps:

1.  Enable loop card with "enable u#[1|2]" command.

Example:

storage-t3b:/:<3>enable u1l2

2.  Verify that the loop card is now ready and enabled with the "fru stat" command.

NOTE:  Wait about 1 minute before running "fru stat" as to allow the array to recover.

3.  If the loop card is still not ready enabled, then replace loop card.

Product
Sun StorageTek T3+ Array
Sun StorageTek T3 Array

Internal Comments
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T3, T3+, normalized, loop card
Previously Published As
86657

Change History
Date: 2006-08-18
User Name: 7058
Action: Approved
Comment: Cross-reference re-done.
Format reworked.
Spell ck OK
Trademarking done.
OK to publish.
Version: 3


Date: 2006-08-17
User Name: 123825
Action: Approved
Comment: t3 norm
Version: 0
Date: 2006-08-17
User Name: 78962
Action: Approved
Comment: t3 norm
Version: 0
Date: 2006-08-15
User Name: 78962
Action: Created
Comment:
Version: 0

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