Sun System Handbook - ISO 3.4 June 2011 Internal/Partner Edition | |||
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Solution Type Technical Instruction Sure Solution 1018079.1 : Ex500 prtdiag gives wrong FRU part number for onboard Soc+ fcal port
PreviouslyPublishedAs 229391 Description Running prtdiag gives the wrong FRU part number for the onboard SOC+ fiberchannel ports in sbus slot 13. The output of prtdiag can mislead engineers and customers into selecting the wrong part number information. Part number appears as 501-3060 which is an SBUS card 1Gigabit/Sec SBus Dual FC Host Adapter (FC100/S) however actual FRU is the IO board with SOC+..
Steps to Follow Running prtdiag command on an E3500, E4500, E6500 ( Also E3000, E4000, E5000) can mislead one into thinking the fiberchannel SOC+ (socal) is a separate SBUS card. Sample IO section output from /usr/platform/sun4u/sbin/prtdiag -v
Bus Freq Brd Type MHz Slot Name Model --- ---- ---- ---------- -------------------------------- ---------------------- 1 SBus 25 3 SUNW,hme 1 SBus 25 3 SUNW,fas/sd (block) 1 SBus 25 13 SUNW,socal/sf (scsi-3) 501-3060 3 SBus 25 3 SUNW,hme 3 SBus 25 3 SUNW,fas/sd (block) 3 SBus 25 13 SUNW,socal/sf (scsi-3) 501-3060 The CLUE here is that the slot indicated is slot 13. Referencing the Sun System handbook for an E3500 it currently lists the following IO boards that have built in SOC+ ports: X2611A [S] 501-4266 [F] SBus I/O Board with SOC+
Conclusion:
Also note: When troubleshooting socal or SOC + errors please consider that these are hot plug slots that can contain a GBIC module, Failing GBICS can sometime cause socal errors. Product Sun StorageTek A5200 Array Sun StorageTek A5100 Array Sun StorageTek A5000 Array Sun Enterprise 3500 Server Sun Enterprise 6500 Server Sun Enterprise 6000 Server Sun Enterprise 5500 Server Sun Enterprise 5000 Server Sun Enterprise 4500 Server Sun Enterprise 3000 Server Sun Enterprise 4000 Server Internal Comments Bug fix Bug 4462051 Title: FC-AL SBus module: FRU out of specification socal, SOC+, GBIC, 501-3060, SBUS slot 13, offline Previously Published As 84504 Change History Date: 2006-03-03 User Name: 25440 Action: Approved Comment: Publishing. Version: 3 Date: 2006-03-03 User Name: 25440 Action: Accept Comment: Version: 0 Date: 2006-03-03 User Name: 79552 Action: Approved Comment: Seems to be ready to go. Tks! Version: 0 Date: 2006-03-03 User Name: 79552 Action: Accept Comment: Version: 0 Date: 2006-03-02 User Name: 88597 Action: Approved Comment: We are often getting misdiagnosis on part numbers for these system still in service life. Hope this Doc will help CCC and partner engineers. Version: 0 Attachments This solution has no attachment |
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