Sun Storage 5210 NAS Appliance
 
Sun Storage 5310 NAS Appliance
 

GCS>Sun Microsystems>Storage - Disk>Network Attached Storage
 

When a disk fails in these devices, and the customer has email notification set up, they will receive an email similar to the following:
SYSTEM NOTIFICATION
System          : Sun Microsystems, Inc. StorEdge Model 5310 NAS
Version         : 5310 NAS 4.03 M0 (Build 16)
Customer        : xxxxx
Contact Person  : xxxxxxxxxx
Contact Phone   : xxxxxxxxxxxxx
Location        : (not configured)
Serial Number   : SE5310xxxxxxxxxx
Host            : nas [xxx.xxx.xxx.xxx]
URL             : http://customer_array
Subsystem       : RAID
Severity        : Critical
Time Stamp      : Wed Oct 12 13:58:26 2005
IP address of remote log file server: xxxxx
Problem:
Device in the channel 1 with target ID 7 in controller 0 & enclosure 0 row 0 column 6 has failed.
Course of Action:
1. Failed device has to be replaced
2. Contact the Technical Support
This email does not contain any information about the device that has failed.
Determining the disk size for replacement can be done using one of two methods:
1. Send a 'diagnostic email' from the array, which contains all the technical information about the array.
From your web browser, point at the IP address of the array. Log in and click the top third button (an envelope with an arrow pointing right).
Enter some dummy text in the problem description. Enter the recipient's email address (including the @....). Click 'diagnostics' and then click the 'Add Items to List' icon to add the recipient to the list.
Once this has been done, click 'send' to send an email.
2. Log into the array via telnet.
Go to the main menu. Hit the space bar to scroll the entries under the 'Extensions' column until the 'Diagnostics' entry is visible.  Select the item by entering the letter preceeding 'Diagnostics' ( typically X on the 5310 and W on the 5210 array ).
This will take a while to gather, but will list all the diagnostic information on the screen, and if an SMTP server is configured, will give the option to email the information from the array.
The generated output will look similar to the output below, when viewed via telnet.
SE5310                StorEdge 5310 NAS System Diagnostics
- LUN Information
---------------
~ LUN : 0
Raid Level                    : 5
Cache Policy                  : Write Back
Read Ahead Enable             : Yes
Number of devices in this LUN : 6
Size                          : 1905185 MB
Stripe Size                   : 64
LUN Name                      : isp4d000
LUN state                     : Online
+------------------------------------------------------------------------+
|  1. Save file                      0. Exit                             |
|  2. Send EMAIL (not available: SMTP not configured)                    |
|  Scrolling:      SPACE=forward, b=backward                             |
+------------------------------------------------------------------------+
ESC for Menu
- Channel Number : 1
Target Number  : 1
--------------
Device Present           : 1
Device Type              : Disk
Device State             : Unconfigured
Firmware Revision Number : 0402
Product Serial Number    : 000529G00
Vendor Name              : FUJITSU
Model Name               : MAU3147FCSUN146G
+------------------------------------------------------------------------+
|  1. Save file                      0. Exit                             |
|  2. Send EMAIL (not available: SMTP not configured)                    |
|  Scrolling:      SPACE=forward, b=backward                             |
+------------------------------------------------------------------------+
ESC for Menu
Scroll through the output until you find the disk information that corresponds to the failed disk, as detailed in the notification email that was received.

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