C2 - Trouble Shooting Information for Service Personnel

Asset ID:	1-71-1016840.1
Update Date:	2011-02-22
Keywords:

Solution Type Technical Instruction Sure

Solution 1016840.1 : C2 - Trouble Shooting Information for Service Personnel

Applies to:

Sun Storage C2 Tape Autoloader
Sun Storage C2 Tape Autoloader - Version: Not Applicable and later [Release: N/A and later]
All Platforms
Checked for relevance on 22-Feb-2011.

Goal

C2 - Trouble Shooting Information for Service Personnel.

Solution

Steps to Follow
Documentation/Manuals are available at the following website:

https://support.us.oracle.com/handbook_internal/Systems/C2/C2.html

Title	Document Number
User's Guide	81-81375-02
Errata Sheet	81-81468-02
Quick Start Guide	81-81401-01
Software Interface Guide	81-81300-02
Failure Analysis Manual	81-81245-02
Rail Quick Installation Guide	81-81403-01
Magazine Manual Removal Procedure
Sun C2 Autoloader Documentation Update	81-81468-01
Magazine/Magazine Blank Quick Start Guide	81-81402-01
Autoloader Lodged Tape Removal (SDLT600 and LTO-3)	81-81400-01

General Product Information:

Drive Specific Information:

Title	Document Number
Engineering Specification for the StorEdge C2 Tape Autoloader Packing List for the StorEdge C2 Tape Autoloader	950-4820-03
	950-4821-03


SDLT600 SCSI Drive Information
LTO Ultrium 3 SCSI Drive Information

C2 Support Tools:

-Document: 1014749.1 Diagnostic Log Acquisition and Analysis Manual.

-Document: 1015299.1 Access to the C2 library firmware.

- Document: 1018429.1 Orderable Part numbers for C2 Library.

-Document: 1014159.1 C2/C4 Training Documentation.

- Document: 1016278.1 Where to find Information on End of Service for Sun/STK Products.

-Document: 1018523.1 Information on how Auto Clean Works in C2 Library.

Configuration:

-Document: 1016346.1 Configured slots not being reported back to Backup Application

-Document: 1013620.1 Library presenting wrong vendor or product name back to the BUS.

@ Previously Published As STKKB78893

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