Asset ID:	1-71-1016279.1
Update Date:	2011-01-10
Keywords:

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Solution Type  Technical Instruction Sure

Solution  1016279.1 :   Tape - SPS Code Access Process  


PreviouslyPublishedAs
225703

Oracle Confidential (PARTNER). Do not distribute to customers
Reason: Confidential information provided to Oracle and Partner Service Personnel

Applies to:

Sun StorageTek 9840 Tape Drive
Sun StorageTek T10000A Tape Drive
Sun StorageTek L180 Tape Library
Sun StorageTek L700 Tape Library
Sun StorageTek L700e Tape Library
All Platforms
Checked for relevance on 10-Jan-2011.

Goal

SPS Code Access Process.

Solution

Steps to Follow
SPS code is only available through Tape Backline Support. A problem SR case must be opened before anyone will be considered to receive any SPS code.
Authorization will come from engineering on whether this code will be made available.  Contact Backline Support and reference this KB entry should there be any request for SPS code.

SPS code will be found under http://tapesupport.us.oracle.com/tape_hw/code_main.shtml

Proper authorization is required to access this site.  Contact Backline Support as needed for assistance.

Proper authorization must be acquired from engineering before the distribution of the code.

Make sure to log the Recipient, Account, and Case Number into the form for track-ability should the code be pulled prior to release.

Access process, T10000, SPS Firmware, 9840, SPS Code Access Process, Process for tracking SPS code distribution, SPS code, 9940
Previously Published As STKKB80219



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