Asset ID:	1-71-1014217.1
Update Date:	2011-04-21
Keywords:

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Solution Type  Technical Instruction Sure

Solution  1014217.1 :   VTL - How to filter unwanted messages so email alerts are not generated by Callhome  


PreviouslyPublishedAs
220606

Applies to:

Sun StorageTek VTL Plus Storage Appliance
Sun StorageTek VTL Prime System
Sun StorageTek VTL Storage Appliance
Sun StorageTek VTL Value System
All Platforms

Goal

- How to filter unwanted messages so email alerts are not generated by Callhome.
- What is the syntax for adding entries to the syslog ignore list to exclude messages as triggers for CallHome alerts

Solution

Phrases or partial text from a message can be added to the system log ignore list, thereby eliminating entries that will cause Callhome to send out email alerts.

Entries can be added in two ways:

1. From VTL Console GUI, right click on Server name and select CallHome. Select "Customized System Log Ignore" tab. Each line is a regular expression. The regular expression rules follow the pattern for AWK (a standard Unix utility).

Refer to the VTL Users Guide for details on updating via the VTL Console.

2. Edit the ignore file using vi (/usr/local/vtl/etc/callhome/syslog.ignore). Each line is a regular expression. The regular expression rules follow the pattern for AWK (a standard Unix utility).

For example, to filter the message "IOCORE1 release_vdev, releasing vdev 10065 without a reservation", enter the following in the ignore file:

IOCORE1 release_vdev, releasing vdev [0-9]* without a reservation

The regular expression "[0-9]*" replaces the actual vid number since the vid varies.

Refer to the following website for AWK regular expression syntax:
http://www.grymoire.com/Unix/Regular.html

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Previously Published As
STKKB76913

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