How to Reset the Array Password on a Sun Storage[TM] RAID Array

Asset ID:	1-71-1011201.1
Update Date:	2011-05-23
Keywords:

Solution Type Technical Instruction Sure

Solution 1011201.1 : How to Reset the Array Password on a Sun Storage[TM] RAID Array

Applies to:

Sun Storage 6580 Array
Sun Storage 6780 Array
Sun Storage 2510 Array
Sun Storage 2540 Array
Sun Storage 2530 Array
All Platforms

Goal

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This procedure describes step by step how to reset the array password.

In some cases, it can occur that the array password is forgotten and the management host is not able to perform further configuration.
For instance when an array with a configured password is moved to another location where nobody knows the password.

Now a "Service Interface Main Menu" exists on the serial port of the array to manage IP and array password.

Solution

Before starting, please refer to the <Document 1012351.1> Passwords Associated with Sun Storage[TM] RAID Arrays to under the usefulness of the different passwords used on the arrays.

Reset the Array Password on the array.

Connect to the array through the serial port.

Refer to the Sun StorageTek[TM] 6140 Array Hardware Installation Guide.
Refer to the Sun StorageTek[TM] 6540 Array Hardware Installation Guide.
Refer to the Sun StorageTek[TM] 2500 Array Hardware Installation Guide.

Note: For the ST6130, the above Sun StorageTek[TM] 6140 Array Hardware Installation Guide can be used.
Get into the "Service Interface Main Menu".

Note: For the ST6130, the "Service Interface Main Menu" is only available with the firmware 06.19.23.10 or higher. If you cannot upgrade the array firmware, contact the Oracle support.
```
Service Interface Main Menu
==============================
1) Display IP Configuration
2) Change IP Configuration
3) Reset Storage Array (SYMbol) Password
Q) Quit Menu
Enter Selection:
```

Select "Reset Storage Array (SYMbol) Password".

Enter Selection: 3

Are you sure that you want to reset the Storage Array Password ?    (Y/N): Y

Storage Array Password reset successful

Synchronize Common Array Manager (CAM) with the array.
- Using CAM User Interface (UI):
  1. Select the array.
  2. Select Administration -> Manage Passwords -> Update Array Password in Array Registration Database. Leave the "New Password" and "Verify New Password" fields blank.
- Using CAM Command Line (CLI):
```
# /opt/SUNWstkcam/bin/sscs modify -a <arrayname> -q registeredarray
```
```
Example:

# /opt/SUNWstkcam/bin/sscs modify -a array_A -q registeredarray
Enter the array password: leave it blank
Confirm password: leave it blank
```

Internal Comments
Remove Array password:
To remove the array password on a 6130 running a firmware lower than 06.19.23.10, you can use the "clrpw" utility available here.

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