Sun System Handbook - ISO 3.4 June 2011 Internal/Partner Edition | |||
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Solution Type Technical Instruction Sure Solution 1009839.1 : Sun StorageTek[TM] 5310/5210/5220/5320 NAS Appliance: Verifying the status of the power supplies and their respective back-end storage.
PreviouslyPublishedAs 213498 Description To ensure an optimum operation of the Sun StorageTek[TM] 5310/5210/5220/5320 NAS Appliance, it is important to have a good healthy power supply at all times. This document provides detailed information on ascertaining the health of the power supplies. Steps to Follow Perform some basic checks when dealing with power issues.
For details on specific NAS appliances: StorageTek[TM] 5320 NAS Appliance Check the Power Ok LED and Power supply/rear fan tray fault LED on the front panel. The Power OK LED has 3 states:
The Power Supply/Rear Fan tray fault LED lights when:
For StorageTek 5320 NAS Appliance only, when the rear fan tray has failed or is removed:
Check the LEDs on the power supplies at the rear of the CSM1 or CSM2 module. Under normal operating conditions, with an ambient air temperature range of 5 to 40 degrees C (40 to 104 degrees F), the fans in the module maintain a proper operating temperature inside the module. If the internal temperature exceeds 70 degrees C (158 degrees F), the power supplies shut down automatically. If both power supplies shut down because of overheating, the module has no power and all indicator lights are off. The following factors can cause the power supplies to overheat:
If the indicator LEDs are off, then stop I/O activity to the module and all attached modules. 1. To alleviate the overheating problem, perform any or all of the following cooling measures: a. Using external fans to cool the area. 2. Wait for the air temperature in and around the module to cool. After the temperature inside the power supplies cools to below 70 degrees C (158 degrees F), the module is capable of a power-up recovery without operator intervention. After the air has cooLED, the power supplies should turn on automatically. If the power supplies restart automatically, the controllers reset and return to normal operation. 3. Turn on both power switches on the back of each drive module. Wait 60 seconds before proceeding to step 4. 4. Turn on both power switches on the back of the RAID array module. 5. Check the status of each module and its components. Note the status of the indicator lights on the front and the back of each module. A green light indicates a normal status; an amber light indicates a hardware fault. 6. Does each module display green lights only?
7. Diagnose and correct the fault. a. Run the raidctl command to get the RAID controller profile. 8 . If problem persists, then collect diagnostic email and nas extractor and contact Sun Support. StorageTek[TM] 5220 NAS Appliance This NAS appliance has a CSM2 tray. Follow the instructions for the CSM2 tray given above. StorageTek[TM] 5310/5210 NAS Appliance Front panel LED Power LED Green - This LED is controlled by software. It turns steady when the server is powered up and is off when the system is off or in sleep mode. Power/Sleep Pushbutton - This pushbutton is used to toggle the system power on and off. This button is also used as a sleep button for operating systems that follow the ACPI specification. Linux, for example, configures the power button to the instant off mode. There is no ACPI support for the Solaris[TM] Operating System. Rear panel LED Power Supply Green/Amber - This is a bi-color LED that can be on, off, green, amber, or blinking, or combination thereof.
If redundant power supplies are used in the StorageTek 5310/5210 NAS Appliance, the power supply LEDs have the following meaning:
Note: If the system is operating normally and the Power LED is off, then the LED is defective. Product Sun StorageTek 5320 NAS Appliance Sun StorageTek 5320 NAS Gateway/Cluster System Sun StorageTek 5310 NAS Gateway/Cluster System Sun StorageTek 5310 NAS Appliance Sun StorageTek 5220 NAS Appliance Sun StorageTek 5210 NAS Appliance Internal Comments This document contains normalized content and is managed by the the Domain Lead(s) of the respective domains. To notify content owners of a knowledge gap contained in this document, and/or prior to updating this document, please contact the domain engineers that are managing this document via the “Document Feedback” alias(es) listed below: [email protected] The Knowledge Work Queue for this article is KNO-STO-NAS NAS, power supplies, led, 5210.5310.5320.5220, status, audited Previously Published As 90564 Change History Date: 2007-09-21 User Name: 97961 Action: Approved Comment: Publishing. No further edits required. Version: 4 Date: 2007-09-21 User Name: 97961 Action: Accept Comment: Version: 0 Attachments This solution has no attachment |
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