Sun Storage L60 (OEM) Tape Library
 
Sun Storage L40 (StorEdge-OEM) Tape Library
 
Sun Storage L20 (StorEdge-OEM) Tape Library
 

GCS>Sun Microsystems>Storage - Tape>Libraries - L-Series
 

Applies to:

Goal

Solution

Soft (Recovered) Errors:
	Front Panel LED- Green
	Library had an error it recovered from by retrying operation
To view errors- Main Menu, Information, Library Information,
Soft(Recovered) Error Log
Partial Availability:
	Front Panel LED- Solid Amber
	Front Panel Display- Partly Available
	Library still functional but is not in optimum or supported configuration
To view errors- Push center icon on bottom of front panel display home menu
		It will show a reverse video reminder(background reverses to black)
		until status is checked. See Table 18 starting on page 121 of user's
		guide to correlate library status reported with possible causes and
		solutions.
		
		*You can also reach library status by; Main Menu, Information,
		Library Information, Library Status
		
Hard (Unrecovered) Errors:
	Front Panel LED- Blinking Amber
	Front Panel Display- Error message that indicates the problem
	You cannot operate the library until the error is resolved
To view errors- Main Menu, Information, Library Information, Hard Error Log
	Error information includes:
	Time stamp or error event
	Error code number(s)
	Library component that potentially caused the problem
	Error code description
	Error code qualifier that provides more information on the type of error
	Recovery suggestions
	Sequence numbers, which are used for factory diagnostics
Use the following steps to resolve the problem:
	1. From the screen with the initial error message or from the Hard Error
Log,
	select [More] to retrieve more information about the error.
	2. Record all information from this screen for later reference.
	3. Select [More]. Record the list of recommendations on this and any
subsequent		screens. To retrieve this information after you exit, view the
latest entry in the hard		error log.
	4. Perform the recommendations in the order presented.
	Continue with each successive recommendation until the problem is
isolated.
Diagnostic Tests:
To Run- Main Menu, Administration, Run Test
	1. From Administration, select [More] to display additional administrative
options. 		Select [Run Test].
	2. From Run Test, use the [-] or [+] key to view available tests.
	3. Select [OK] to select the test.
	4. Select the number of times this test will run.
	5. Select [Run] to start the test cycle.
The test results will display at the conclusion of the test cycle.
	**Note Select [Stop] to abort a test. The current test cycle completes
before the 			test stops. Stopping the test may take a few minutes.
The following are some useful diagnostic tests:
Check Inventory- Physically scans the entire library to determine which
slots and drives contain tapes and reads all bar code labels.
Recalibrate Library- Performs the power-up self-tests. Each test runs one
time per test loop. This test recalibrates the mechanics and clears hard
errors, but not the hard error log.
Wellness Test-Moves a tape from a random slot to an empty drive, repeats
the process until all drives are full, and then returns all tapes to their
original slots.
Additional References:
Infodoc 70737 contains a FRU code table you can reference along with
information on using remote management card to diagnose
The following is a link to the HP Surestore Tape User's Guide. This pdf file
is provided by HP. It contains many tables that can be used to assist in
diagnosis
http://h20000.www2.hp.com/bizsupport/CoreRedirect.jsp?
targetPage=http%3A%2F%2Fh200005.www2.hp.com%2Fbc%2Fdocs%2Fsupport%2FSupportMan
ual%2Flpg28861%2Flpg28861.pdf
Note that this document is over 11MB in size so downloading over a slow
network connection is not recommended.
Infodoc 71141 contains the various states and meanings of Library LEDs

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