Sun System Handbook - ISO 3.4 June 2011 Internal/Partner Edition | |||
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Solution Type Technical Instruction Sure Solution 1006073.1 : Sun Fire[TM] Servers: 12K/15K/E25K/E20K: Sun[TM] Management Center and SMS
PreviouslyPublishedAs 208469 Description What is required for Sun Management Center (SunMC) and System Management Service (SMS) to work together on the Sun Fire[TM] 12K/15K/E25K/E20K (SF12K/SF15K/E25K/E20K) platform Steps to Follow Using Sun Management Center in conjunction with System Management Service on a System Controller for a SF12K/SF15K/E25K/E20K can lead to issues that resemble new bugs if either software package is not up to date. Luckily, this can be solved with simple patch management. In order for SunMC to communicate correctly with SMS, both packages must be up-to-date. If the latest patches for SMS are installed but the latest SunMC patches are not, there may be a communication problem between the two packages. SunMC may be looking for a specific message and/or specific file format, while the patches that were just installed changed them so that SunMC does not recognize the new files. The easiest way to resolve and avoid these kinds of issues is to update the patches for SunMC on the SCs, SMS, and SunMC on the domains at the same time. This will ensure that both packages are up-to-date and should be able to communicate with each other. Below are some examples of what has been observed at customer sites due to conflicting patches.
Possible errors are not limited to those listed above. Any customers with issues regarding SunMC and SMS should first update patches for both of these products to verify that the two are communicating together as designed. Product Sun Fire 15K Server Sun Fire 12K Server Sun Management Center 4.0 Sun Management Center 3.0 Sun Management Center 2.1.1 Sun Management Center 2.1 Internal Comments [email protected] SMS Previously Published As 50428 Change History Date: 2009-11-20 User Name: 117021 Volkmar Grote Action: Reviewed for Content Team Comment: No change (except for typo) Date: 2005-01-10 User Name: 25440 Action: Approved Comment: Fixed typo in title (it said "Sun Fire[TM["). Moved first paragraph from Document Body to (previously empty) Description. Publishing. Product_uuid 29e4659c-0a18-11d6-9fa1-e67bbc033df8|Sun Fire 15K Server 077fd4c5-df8f-4320-ad69-7d01603a674d|Sun Fire 12K Server 6e6d64db-5aae-4a85-8dce-6a2567f58701|Sun Management Center 4.0 b2587a1a-2bd5-11d6-95ca-c0130cd57c28|Sun Management Center 3.0 b2411be0-2bd5-11d6-8e6b-ec116304d970|Sun Management Center 2.1.1 b2306cdc-2bd5-11d6-985f-b419b7902910|Sun Management Center 2.1 32d5af8c-224e-11d6-900a-83abde6659a8|System Management Attachments This solution has no attachment |
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