Sun System Handbook - ISO 3.4 June 2011 Internal/Partner Edition | |||
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Solution Type Sun Alert Sure Solution 1017340.1 : Memory Shortage on Sun Fire 12K/15K CP1500 System Controllers Running Solaris 10
PreviouslyPublishedAs 228395 Product Sun Fire 12K Server Sun Fire E20K Server Sun Fire 15K Server Sun Fire E25K Server Bug Id <SUNBUG: 6516683> Date of Resolved Release 04-APR-2007 Impact Memory shortage on Sun Fire 12K/15K CP1500 System Controllers with 256MB running Solaris 10 and System Management Services (SMS) 1.6 may cause domain outages, longer than normal domain recovery times, and delayed DR operations. Contributing Factors This issue can occur on the following platforms
Note: Solaris 8 and Solaris 9 are not affected by this issue. To determine if a system is equipped with a CP1500 System Controller, the following command can be used: # uname -i If the system is equipped with a CP1500 System Controller, the output of the "uname -i" command will be the same as the example above. To determine the amount of memory on the system, the following command can be used: # /usr/platform/sun4u/sbin/prtdiag | grep "Memory size" Symptoms If the described issue occurs, domain outages, longer than normal domain recovery times, and delayed response for SMS commands (show*) may be experienced. To determine if a system has been affected by this issue, check the system scan rate and threads waiting by using the vmstat(1M) command: $ vmstat 3 Note: The "w","sr", and "de" column should usually be 0. Workaround To run Solaris 10 with System Management Services (SMS) 1.6 on an E12/15K SC, the system controller must be upgraded to a CP2140 with 1gb of memory. OR Run Solaris 10 on all E12/15K Domains AND run Solaris 9 with System Management Services (SMS) 1.6 on the System Controllers (SC) only. In this configuration, no system controller upgrades are needed. Resolution Please see the Relief/Workaround section above for the final resolution to this issue. Modification History Date: 13-APR-2007
Date: 27-APR-2007
Previously Published As 102819 Internal Comments From Eng: Othello+ upgrade kit part number is CP2140S-650-1GB-4. You will need to order a quantity of 2 per platform. Suggested Remediation Strategy: If the customer wants to run SMS 1.6 with Solaris 10 on an E12/15K with CP1500 SCs: 1. First, the Account Team should suggest to the Customer to run Solaris 9 with System Management Services (SMS) 1.6 on the SCs and Solaris 10 on the Domains. If this is acceptable, no CP2140s controller upgrades are needed. 2. If this is not acceptable, and the Customer insists on running S10 with SMS 1.6 on the E12/15K SCs and the Domains, a CIC should be entered as a "Known Quality Issue" to order 2 Othello upgrade kits per platform, referencing SunAlert 102819. The CIC should also state that the CIC request should be routed to the Quality Office for consideration and/or approval. Internal Contributor/submitter [email protected] Internal Eng Business Unit Group SSG ES (Enterprise Systems) Internal Eng Responsible Engineer [email protected] Internal Services Knowledge Engineer [email protected] Internal Escalation ID 1-19994849, 1-21037947, 1-21037931, 1-21037960 Internal Sun Alert Kasp Legacy ID 102819 Attachments This solution has no attachment |
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