Sun StorEdge 3510/3511 Arrays May Fail to Boot Upon Reset/Power Cycle When Connected in a Sun Cluster 3.x Environment With 3+ Nodes

Asset ID:	1-77-1000382.1
Update Date:	2011-03-07
Keywords:

Solution Type Sun Alert Sure

Solution 1000382.1 : Sun StorEdge 3510/3511 Arrays May Fail to Boot Upon Reset/Power Cycle When Connected in a Sun Cluster 3.x Environment With 3+ Nodes

Related Items


Sun Storage 3510 FC Array
 Sun Storage 3511 SATA Array

Related Categories


GCS>Sun Microsystems>Sun Alert>Criteria Category>Availability
 GCS>Sun Microsystems>Sun Alert>Release Phase>Resolved

PreviouslyPublishedAs
200504

Product
Sun StorageTek 3510 FC Array
Sun StorageTek 3511 SATA Array

Bug Id
<SUNBUG: 6276668>

Date of Workaround Release
15-AUG-2005

Date of Resolved Release
02-SEP-2005

Impact

Sun StorEdge 3510/3511 arrays may fail to boot upon a reset/power cycle when connected in a Sun Cluster 3.x environment with 3+ nodes.

Contributing Factors

This issue can occur on the following platforms:

SPARC Platform

Sun StorEdge 3510 FC array with firmware version 4.11I (as delivered in patch 113723-10) and without patch 113723-11
Sun StorEdge 3511 FC array with firmware version 4.11I (as delivered in patch 113724-04) and without patch 113724-05

This issue will only occur in multi host configurations that issue SCSI-3 disk reservations from multiple nodes, including:

Sun Cluster 3.x on Solaris 8, Solaris 9 and Solaris 10

and other configurations that share the Sun StorEdge 3500/3511 array among more than two host systems.

Symptoms

Should the described issue occur, the system will fail to boot upon a system reset or power cycle, and messages similar to the following will be seen on the serial port connection to the array:

    ========================================================================
    Restoring saved persistent reservations.
    Preparing to restore saved persistent reservations. Type 'skip' to skip:
    ========================================================================

In this example, the SE3510 tries to restore the persistent reservation but due to this issue, it can not boot and the following error is received:

    =============================================
    Unrecoverable Controller Error Encountered !
    Resetting Controller !
    Unrecoverable Controller Error Encountered !
    Resetting Controller !
    =============================================

Workaround

There is no workaround. Please see the "Resolution" section below.

Resolution

This issue is addressed in the following releases:

Sun StorEdge 3510 FC array with patch 113723-11 or later
Sun StorEdge 3511 FC array with patch 113724-05 or later

Modification History
Date: 02-SEP-2005

Change History

State: Resolved
Updated Contributing Factors, Relief/Workaround and Resolution sections

References

<SUNPATCH: 113723-11>
<SUNPATCH: 113724-05>

Previously Published As
101862
Internal Comments

Initial investigation to this issue found that there appears to be a limit on the size of the saved persistent reservation file for the 4.11 firmware which when it is exeeded, this issue occurs. We, do not know what that limit is at this time. Also not all configurations are affected.

Internal Contributor/submitter
[email protected]

Internal Eng Business Unit Group
NWS (Network Storage)

Internal Eng Responsible Engineer
[email protected]

Internal Services Knowledge Engineer
[email protected]

Internal Escalation ID
1-9310705

Internal Resolution Patches
113723-11, 113724-05

Internal Sun Alert Kasp Legacy ID
101862

Internal Sun Alert & FAB Admin Info
Critical Category: Availability ==> HA-Failure
Significant Change Date: 2005-08-15, 2005-09-02
Avoidance: Patch
Responsible Manager: [email protected]
Original Admin Info: [WF 02-Sep-2005, Jeff Folla: This should have been updated to "Free" in the audience field when it was closed. Corrected the audience field and re-published.]

[WF 02-Sep-2005, Jeff Folla: Patches now available. This is now resolved. Sent for re-release.]

[WF 15-Aug-2005, Jeff Folla: Sent for release.]

[WF 12-Aug-2005, Jeff Folla: Sent for review.]

[WF 10-Aug-2005, Jeff Folla: Sent to submitter for review before sending to 24 hr. review.]
Product_uuid
58553d0e-11f4-11d7-9b05-ad24fcfd42fa|Sun StorageTek 3510 FC Array
9fdbb196-73a6-11d8-9e3a-080020a9ed93|Sun StorageTek 3511 SATA Array

References

SUNPATCH:113723-11
SUNPATCH:113724-05

Attachments

This solution has no attachment