Asset ID:	1-77-1000214.1
Update Date:	2011-03-07
Keywords:

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Solution Type  Sun Alert Sure

Solution  1000214.1 :   Sun StorEdge 3510 FC Array May Lose In-band Connectivity After Generating Parity Regeneration on the Secondary Controller  


PreviouslyPublishedAs
200287

Product
Sun StorageTek 3510 FC Array

Bug Id
<SUNBUG: 4916011>

Date of Workaround Release
04-FEB-2004

Date of Resolved Release
23-MAR-2004

Impact

On a Sun StorEdge 3510 FC Array, running parity regeneration on a logical drive from the GUI may never finish the parity regeneration process on the secondary controller. As a result all the disks in the logical drive may not be available.

Contributing Factors

This issue can occur in the following releases:

SPARC Platform

• Sun StorEdge 3510 FC Array without patch 113723-07

Note: This issue only occurs if the logical drive (ld0) is mapped to the primary controller, and the other logical drives are mapped to the secondary controller.

Symptoms

When a parity check is scheduled from the GUI to run to several logical drives in one array, the array will run these parity checks sequentially starting with "ld0" and continuing upward. The parity check running on the secondary controller never completes and the last logical drive to run will show disk lights blinking green indicating activity when there should not be any activity occuring (no I/O to the logical drive).

Workaround

To work around the described issue, arrange the ordering of the logical drives such that the last logical drive is assigned to the primary controller if possible.

Resolution

This issue is addressed in the following releases:

• Sun StorEdge 3510 FC Array with patch 113723-07 or later

Modification History
Date: 23-MAR-2004

• State: Resolved
• Updated Contributing Factors and Resolution sections

References

<SUNPATCH: 113723-07>

Previously Published As
101442
Internal Comments

Internal Contributor/submitter
[email protected]

Internal Eng Business Unit Group
NWS (Network Storage)

Internal Services Knowledge Engineer
[email protected]

Internal Escalation ID
548972

Internal Resolution Patches
113723-07

Internal Sun Alert Kasp Legacy ID
101442, 57494 (Sun Alert)

Internal Sun Alert & FAB Admin Info
Critical Category: Availability ==> Pervasive
Significant Change Date: 2004-02-04, 2004-03-23
Avoidance: Patch, Workaround
Responsible Manager: [email protected]
Original Admin Info: This document has been imported from KMS Creator and may need adjustment before re-publishing.

This imported document has been reviewed/adjusted by:
Review Name:
Review Date:

Original KMS Creator attributes below:

--- PLEASE DO NOT MAKE ANY CHANGES BELOW THIS LINE! ---

Sun Alert ID: 57494
Synopsis: Sun StorEdge 3510 FC Array May Lose In-band Connectivity After Generating Parity Regeneration on the Secondary Controller
Category: Availability
Product: Sun StorEdge 3510 FC Array
BugIDs: 4916011
Avoidance: Workaround, Patch
State: Resolved
Date Released: 04-Feb-2004, 23-Mar-2004
Date Closed: 23-Mar-2004
Date Modified: 23-Mar-2004
Escalation IDs: 548972
Pending Patches:
Resolution Patches: 113723-07
FIN:
FCO:
Date Submitted: 29-Jan-2004
Submitter: [email protected]
Responsible Engineer:
Responsible Manager: [email protected]
CTE group: CPRE AMER NWS US
Responsible Writer: [email protected]
Distribution: Public SunSolve

Workflow History:

WF State: Issued, 23-Mar-2004, Jeff Folla
WF Note: Updated sun alert with available patch. Status is now resolved.
Sent for re-release.

WF State: Issued, 04-Feb-2004, Jeff Folla
WF Note: Signoff approved by Younan. Sending for release.

WF State: Draft, 03-Feb-2004, Jeff Folla
WF Note: sent email requesting signoff

WF State: Draft, 03-Feb-2004, Jeff Folla
WF Note: Sent for review on 2/2/04

WF State: Draft, 02-Feb-2004, Jeff Folla
WF Note: Article created.

Exported from KMS Creator Sat May 21 09:08:03 2005 GMT, [email protected]
Internal SA-FAB Eng Submission
Sun StorEdge 3510 FC Array May Lose In-band Connectivity After Generating Parity Regeneration on the Secondary Controller

Product_uuid
58553d0e-11f4-11d7-9b05-ad24fcfd42fa|Sun StorageTek 3510 FC Array

References

SUNPATCH:113723-07

Attachments

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