Asset ID:	1-72-1240254.1
Update Date:	2011-02-17
Keywords:

---

Solution Type  Problem Resolution Sure

Solution  1240254.1 :   SL8500 - Pass Thru Ports Reporting in SL Console Have Been Swapped Using 6.02 Firmware  

In this Document
  Symptoms
  Changes
  Cause
  Solution

---

Applies to:

Sun StorageTek SL8500 Modular Library System - Version: Not Applicable and later    [Release: N/A and later]
Information in this document applies to any platform.
Checked for relevance on 17-Feb-2011

Symptoms

The PTPs reporting in SLC has been swapped. Here's the scenario:

1. When PTP 1 is disconnected all operations to PTP 4 are interrupted, PTP 4 goes red in SLC and cannot be used.
2.  When PTP 4 is disconnected all operations to PTP 1 are interrupted, PTP 1 goes red in SLC and cannot be used.
3. The same is true for PTPs 2 and 3.

When powering off a PTP, it no longer goes yellow in SLC as it once did.

Changes

Library firmware has been upgraded to 6.02 level.

Cause

Basically the PTP sets have swapped logic with the new hardware manager in 6.02 code.

Solution

This problem has been resolved in SL8500 Microcode SPS 6.04 and above.
Available after 1/5/11.

Attachments

This solution has no attachment