Sun System Handbook - ISO 3.4 June 2011 Internal/Partner Edition | |||
|
|
Solution Type Problem Resolution Sure Solution 1167013.1 : Sun Storage 7000 Unified Storage System: 'Level 2 CPU Cache Fault'
In this Document
Applies to:Sun Storage 7310 Unified Storage System - Version: Not ApplicableSun Storage 7110 Unified Storage System - Version: Not Applicable to Not Applicable [Release: NA to NA] Sun Storage 7210 Unified Storage System - Version: Not Applicable and later [Release: NA and later] Sun Storage 7410 Unified Storage System - Version: Not Applicable and later [Release: NA and later] Information in this document applies to any platform. SymptomsThe exact fault differs depending on the type of correctable error received, but will result in a fault indicating one of the cores of a CPU is faulty. This will generate an ASR event, alert or active problem on the system. The message ID will always match the form "GMCA-XXXX-XX".The alert, log message or active problem: "a level 2 cache on this cpu is faulty", can be found in the following locations in the browser interface: Maintenance/Logs/Alert Maintenance/Logs/System Maintenance/Problems CauseThis is due to bad diagnosis software that is inappropriately "replaying" correctable errors on a 10 second frequency. This turns a single correctable error, a normally benign event, into what appears to be a pathological problem with the CPU.@ CR #6853745, a problem with the Fault Management subsystem. Solution* Upgrade system software to 2009.Q3.4.1 or later* Navigate in the BUI to Maintenance:Problems * Select the CPU fault * Click the Mark Repaired button Attachments This solution has no attachment |
||||||||||||
|