Asset ID:	1-72-1020809.1
Update Date:	2011-02-22
Keywords:

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Solution Type  Problem Resolution Sure

Solution  1020809.1 :   KMS - Unable to set up any User ID's other than Security Officer with KMS 2.1  


PreviouslyPublishedAs
265208

Applies to:

Oracle Key Manager - Version: 2.3 and later    [Release: 2.0 and later]
All Platforms
Checked for relevance on 17-Feb-2011.

Symptoms

Add user role failed
error: access denied
Unable to set up any User ID
Add user error, invalid input
Auditevent log shows, 'add user error; invalid input'

Changes

Additional Information
Current setup of the customer site:
Customer done with the 'Quickstart' and is now using the Key Management Software.
Running KMS 2.1.
Logged in with 'Security Officer'.
Customer is using GUI 2.02
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Cause

{CAUSE}

Solution

Resolution
OKM 2.3 is now posted on MOS (My Oracle Support)

- *Patch IDs*
        11733308   2.3 GUI, Solaris
        11733437   2.3 GUI, windows
        11733464   2.3 GUI, 3rd party README
        11738261   2.3 Firmware, Solaris

Under product Oracle Key Manager

2.2 not yet posted, but they can use an up-level OKM version with a down level KMS version, so customer should just install the latest.

Issues have been seen when using a down level version of KMS GUI.





KMS, KMA 2.1, KMA 2.0.2, New cluster, User ID, GUI 2.02, GUI 2.1

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