Asset ID:	1-72-1019634.1
Update Date:	2011-02-04
Keywords:

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Solution Type  Problem Resolution Sure

Solution  1019634.1 :   SL3000 - New Install, Unable to Configure Library - Drives Not Seen  


PreviouslyPublishedAs
242666

Oracle Confidential (PARTNER). Do not distribute to customers
Reason: Confidential to Partners and Field Service Personnel

Applies to:

Sun StorageTek SL3000 Modular Library System - Version: Not Applicable and later    [Release: N/A and later]
All Platforms
Checked for relevance on 4-Feb-2011.

Symptoms

SL3000 installed with only base module, with Two LTO4 drives, while configuring the networker backup software, following error message are observed, unable to configure the library.

FC/SCSI Interface responds with Not Ready, Logical unit access not authorized.
Library is directly connected with the Fc switch from the library MPU FC cards.

NetWorker Version:* 7.3.4.Build.560
          *_Tape Library Specification:_*
Connectivity: FC
Tape Drives: 2 LTO 4

root@NWRTEST # inquire
[email protected]:HP       C7438A          ZP76|Tape, /dev/rmt/0cbn
                                          S/N: HU10815CZY
                                          ATNN=HP      C7438A          HU10815CZY
[email protected]:HITACHI HUS5A143BSUN146GPAA2|Disk, /dev/rdsk/c1t0d0s2
                                          S/N: 000804BTM4GC        J4VTM4GC
                                          WWNN=5000CCA0042CC317
[email protected]:HITACHI HUS5A143BSUN146GPAA2|Disk, /dev/rdsk/c1t1d0s2
                                          S/N: 000804BTUK8C        J4VTUK8C
                                          WWNN=5000CCA0042D2363
[email protected]:HITACHI HUS5A143BSUN146GPAA2|Disk, /dev/rdsk/c1t4d0s2
                                          S/N: 000804BTUESC        J4VTUESC
                                          WWNN=5000CCA0042D21AF
[email protected]:HITACHI HUS5A143BSUN146GPAA2|Disk, /dev/rdsk/c1t6d0s2
                                          S/N: 000804BPSH6C        J4VPSH6C
                                          WWNN=5000CCA004278FE7
[email protected]:STK      SL3000          2.05|Autochanger (Jukebox), /dev/scsi/changer/c4t500104F000ACE2B8d0
                                          S/N: 571000200105
                                          WWNN=500104F000ACE2B7
                                          WWPN=500104F000ACE2B8
                                          PORT=00000001
[email protected]:IBM      ULTRIUM-TD4     7BG2|Tape, /dev/rmt/1cbn
                                          S/N: 1310071066
                                          ATNN=IBM     ULTRIUM-TD4     1310071066
                                          WWNN=500104F000ACE2D0
                                          WWPN=500104F000ACE2D1
                                          PORT=00000001
[email protected]:IBM      ULTRIUM-TD4     7BG2|Tape, /dev/rmt/2cbn
                                          S/N: 1310071108
                                          ATNN=IBM     ULTRIUM-TD4     1310071108
                                          WWNN=500104F000ACE2CD
                                          WWPN=500104F000ACE2CE
                                          PORT=00000001
root@NWRTEST # jbconfig

Jbconfig is running on host nwrtest (SunOS 5.10),
 and is using nwrtest as the NetWorker server.

        1) Configure an AlphaStor Library.
        2) Configure an Autodetected SCSI Jukebox.
        3) Configure an Autodetected NDMP SCSI Jukebox.
        4) Configure an SJI Jukebox.
        5) Configure an STL Silo.

What kind of Jukebox are you configuring? [1] 2
Scanning SCSI buses; this may take a while ...
Installing 'Standard SCSI Jukebox' jukebox - /dev/scsi/changer/c4t500104F000ACE2B8d0.

What name do you want to assign to this jukebox device? SL3000
 
There appears to be some hardware problem(s) with your jukebox.  Please consult
your device's documentation or vendor for assistance.
jbconfig: error, Jukebox reported '0' drive(s).

Changes

{CHANGE}

Cause

{CAUSE}

Solution

Resolution
"Turn on" the FC/SCSI interface in the "Select Active Cell" menu.
After installing an SL3000 in a FC/SCSI environment, the ISV software was unable to configure the library but saw the library and the drive data paths.  The CSE had inadvertently forgot to configure the SL3000 for "FC-SCSI Interface" in the "Select Active Cells" SLC menu.  The default interface for an SL3000 is HLI (ethernet ACSLS/HSC). 

When the SL3000 is left in the default configuration of "HLI" the FC/SCSI interface still responds with NOT READY, LOGICAL UNIT ACCESS NOT AUTHORIZED, sense (02h,74h,71h) to all commands except inquiry.  So the device is only partially enabled.

The next code release will prohibit the SL3000 from responding in this manner if the interface is not fully enabled.


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