Asset ID:	1-72-1019448.1
Update Date:	2011-02-04
Keywords:

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Solution Type  Problem Resolution Sure

Solution  1019448.1 :   SL3000 - New SL3000 Install requires NetBackUp Patch  


PreviouslyPublishedAs
239767

Applies to:

Sun StorageTek SL3000 Modular Library System - Version: Not Applicable and later    [Release: N/A and later]
All Platforms
Checked for relevance on 4-Feb-2011.

Symptoms

Users of NetBackUp version 6.x cannot configure a new SL3000 tape library.
When installing a new SL3000 tape library, users of Symantics Veritas NetBackUp cannot configure the library.

Changes

{CHANGE}

Cause

{CAUSE}

Solution

Resolution
Configuring NetBackUp to work with SL3000 requires a package update.
When installing an SL3000 with Veritas NetBackUp 6.0 or 6.5.  And the library is connected  via Fibre Channel, NetBackUp will fail to configure the library properly.
Netbackup doesn't contain the SL3000 library mappings.

The fix is provide by Symantic for the Veritas NetBackUp products in the form of a package update.
The following link will provide the package update for download, package install instructions and other package details.
http://www.symantec.com/business/support/index?page=content&id=TECH59410

Note: The link provided is outside Oracle control and could be deleted, changed or moved without the knowledge of Oracle.  Contact Symantics for problems, information or support concerning the referenced package.
Symantic Document ID: 302598



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