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Asset ID: 1-72-1018620.1
Update Date:2010-07-07
Keywords:

Solution Type  Problem Resolution Sure

Solution  1018620.1 :   Sun Fire [TM] Midrange Server: inaccurate msg from the SC following a reboot  


Related Items
  • Sun Fire E6900 Server
  •  
  • Sun Fire 3800 Server
  •  
  • Sun Fire 6800 Server
  •  
  • Sun Fire E4900 Server
  •  
  • Sun Fire 4800 Server
  •  
  • Sun Fire V1280 Server
  •  
  • Sun Fire E2900 Server
  •  
  • Sun Fire 4810 Server
  •  
Related Categories
  • GCS>Sun Microsystems>Servers>Midrange V and Netra Servers
  •  
  • GCS>Sun Microsystems>Servers>Midrange Servers
  •  

PreviouslyPublishedAs
230316


Symptoms
After a SYSTEM ERROR (Domain Pause) and the AD Event reports a FRU-List-Count greater than 0, rebooting the main System Controller will result in an AD Event message that is not consistent with the actual error.
Example:

If an AD Event occurs:

    [AD] Event: E6900.ASIC.AR.ADR_PERR.10492007
CSN: 045H24D8 DomainID: A ADInfo: 1.SCAPP.18.0
Time: Fri Jul 23 14:10:22 PDT 2004
FRU-List-Count: 2; FRU-PN: 5015629; FRU-SN: 000264; FRU-LOC: /N0/IB6
FRU-PN: 5014953; FRU-SN: 000488; FRU-LOC: RP3
Recommended-Action: Service action required

And then the SC is rebooted, the following may appear during the SC reboot process:

    [AD] Event: E6900
CSN: 045H24D8 DomainID: A ADInfo: 1.SCAPP.18.0
Time: Fri Jul 23 14:29:09 PDT 2004
FRU-List-Count: 0; FRU-PN:  ; FRU-SN:  ; FRU-LOC: UNRESOLVED
Recommended-Action: Service action required


Resolution
After a SYSTEM ERROR (Domain Pause) and the AD Event reports a FRU-List-Count greater than 0, reference the AD Event message that is associated with the SYSTEM ERROR (Domain Pause).
In the above example the initial AD Event is valid.


Product
Sun Fire V1280 Server
Sun Fire E6900 Server
Sun Fire E4900 Server
Sun Fire E2900 Server
Sun Fire 6800 Server
Sun Fire 4810 Server
Sun Fire 4800 Server
Sun Fire 3800 Server

Internal Comments
Audited/updated 11/24/09 - [email protected], Mid-Range Server Content Team

SYSTEM, ERROR, domain, pause, AD, Event
Previously Published As
79261

Change History
Date: 2004-12-06
User Name: 31620
Action: Approved
Comment: Verified Metadata
Verified still correct for audience - external
Checked review date 2005-11-18
Checked for TM - needed for SunFire (added)
Publishing
Version: 4
Date: 2004-11-30
User Name: 99865
Action: Approved
Comment: The technical content is valid and correct. Please review. (See comments)
Version: 0

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