Sun System Handbook - ISO 3.4 June 2011 Internal/Partner Edition | |||
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Solution Type Problem Resolution Sure Solution 1017478.1 : OpenBoot[TM] PROM (OBP) watch-net-all test fails with "ethernet chip initialization failed" message
PreviouslyPublishedAs 228592 Symptoms Machines with OBP 3.x such as the Ultra[TM] 1, 2, 5, 10, 30, 60, 450 and Sun Enterprise[TM] servers (E3000, E3500, etc) may fail Open Boot[TM] PROM tests such as watch-net, watch-net-all or test net. Here's an example test from an Ultra 1 machine: OK> test net Using AUI Ethernet Interface Internal loopback test -- Ethernet chip initialization failed Using TP Ethernet Interface Internal loopback test -- Ethernet chip initialization failed net self test failed. Return code = -1 Resolution Do not conclude at this point that there is a hardware error. Prior to performing any OBP diagnostics or tests, the system should be reset or power cycled. Execute he following commands: OK>setenv auto-boot? false OK>reset-all (Note: If testing on an Enterprise class server machine, you might want to add the OBP command "setenv diag-level min" to speed things up a little BEFORE doing the "reset-all".) The screen will blank, and the system will come back to the OK> prompt. Now let's retest the net device and see what happens. OK> test net Using AUI Ethernet Interface Internal loopback test -- succeeded External loopback test -- lost carrier (transceiver cable problem?) send failed. This is because the AUI port is not connected. The twisted pair port is connected. Using TP Ethernet Interface Internal loopback test -- succeeded External loopback test -- succeeded If the retest still shows a failure, additional troubleshooting is needed. Finally, do not forget to reset auto-boot? back to true. OK> setenv auto-boot? true Product Ultra 1 Workstation Ultra 2 Workstation Ultra 5 Workstation Ultra 10 Workstation Ultra 30 Workstation Ultra 60 Workstation Sun Enterprise 250 Server Sun Enterprise 420R Server Sun Enterprise 450 Server Sun Enterprise 3500 Server Sun Enterprise 4500 Server Sun Enterprise 5500 Server Sun Enterprise 6500 Server OBP, watch-net-all Previously Published As 17780 Change History Date: 2003-05-20 User Name: Administrator Action: Migration from KMSCreator Comment: updated by : Laurie Hutchins comment : Verified technically accurate by Hardware-systems. Reviewed and edited by KE. date : Jun 9, 2000 Attachments This solution has no attachment |
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