Asset ID:	1-72-1016846.1
Update Date:	2011-01-03
Keywords:

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Solution Type  Problem Resolution Sure

Solution  1016846.1 :   C4 - Replacing Hand Assembly Can Damage the Hand to Chassis Cable  


PreviouslyPublishedAs
227168

Oracle Confidential (PARTNER). Do not distribute to customers
Reason: Confidential information provided to Oracle and Partner Service Personnel

Applies to:

Sun Storage C4 Tape Library
All Platforms
Checked for relevance 3-Jan-2011.

Symptoms

Cable damaged between chassis and hand
Cable damaged on hand assembly
Umbilical cable

Changes

na

Cause

na

Solution

Resolution
1. The umbilical cable is not a FRU yet.
2. The cable is easily damaged when replacing the hand and may have been damaged by whatever caused the hand to initially go bad.
3. Zero chasis maybe required.
Please download the attached file for tips on how to change the umbilical cable.

 

 

Current part number :

• F380-1503 [F] C4 0 Drive Chassis, RoHS:YL
• F380-1558 [F] Hand Umbilical Cable
  

Additional Information
The cable is easily damaged when replacing the hand, and may have been damaged by whatever caused the hand to initially go bad. This could be the root cause problem.
Special Note - a Zero Drive Chassis consists of the following parts:

• The zero drive chassis comes with everything except the drives.
• Chassis, magazines, power supply, SCB card, hand, etc.

Refer to Doc. 1008185.1 for additional information.

@ Internal Comments
C4, Zero Drive chassis, Hand, Part Number, Cable, Robotic hand assembly, Umbilical cable
Previously Published As STKKB80303

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