Asset ID:	1-72-1015827.1
Update Date:	2011-03-03
Keywords:

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Solution Type  Problem Resolution Sure

Solution  1015827.1 :   SL8500 - Hand Bots Making Noise at CAP  


PreviouslyPublishedAs
224628

Applies to:

Sun StorageTek SL8500 Modular Library System - Version: Not Applicable and later    [Release: N/A and later]
All Platforms
Checked for relevance on 3-Mar-2011.

Symptoms

Noise at CAP
Grinding noise
Growling noise
Growling noise from bot when picking up cartridges at CAP

Changes

{CHANGE}

Cause

Partial retract performance improvement caused stability problems at the CAP.  The bot now fully retracts when moving to CAP.

Solution

Resolution
This issue is resolved in 3.72 SL8500 firmware.  Refer to Product Enhancements in the release notes for verification.

@ CAP, Microcode, Firmware, 3.11a code just installed, No related errors in event log, This noise is caused by the servo motors on the hand bots exceeding tolerances when reaching for cartridges at the CAP, 3.72, Hand bot, Robot, SL8500
Previously Published As STKKB80195

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