L700/180/1400 - FSC3203 - Hand Failed to Initialize

Asset ID:	1-72-1014443.1
Update Date:	2011-02-02
Keywords:

Solution Type Problem Resolution Sure

Solution 1014443.1 : L700/180/1400 - FSC3203 - Hand Failed to Initialize

Applies to:

Sun StorageTek L180 Tape Library
Sun StorageTek L700 Tape Library
Sun StorageTek L1400 Tape Library - Version: Not Applicable and later [Release: N/A and later]
All Platforms
Checked for relevance on 2-Feb-2011.

Symptoms

FSC3203
Hand fails to initialize

Changes

{CHANGE}

Cause

FSC3203

ERR_CMO_FAILED_HAND_INIT, Hand failed initialization.

FRU: LOCATION: CONFIDENCE %:

HAND ASSY LSM 85

Z flex cable LSM 10

MPC LCU 5

SEVERITY - error

Solution

Resolution
Follow These steps to resolve or diagnose the problem

Open the library and check the hand for any obstructions. Clear path or remove any tapes stuck between drives and the hand or in the hand it's self.
Manually check the range of the hand by moving it up and down and left to right gently. Do not force it, but rather ensure that it has motion without sticking, skipping or grinding.
IPL the library and see if it comes back to a normal state, if so, watch the library for several days and ensure that it does not happen repeatedly.
If it happens repeatedly or the above does not resolve, Gather further FSC's, Code levels and continue diagnosis.

@ L700, L180
Previously Published As STKKB38902

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