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| Sun System Handbook - ISO 3.4 June 2011 Internal/Partner Edition | ||
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Solution Type Problem Resolution Sure Solution 1012770.1 : Login to Configuration Service for Sun StorEdge[TM] 6130 Array fails in WebUI and CLI even with correct password
PreviouslyPublishedAs 217541 Symptoms This issue can occur while attempting to manage a SE6130 - Logins to Configuration Service using the WebUI or using SSCS CLI fail. On the command line you will get messages like for a misstyped password. # sscs login -h localhost -u root Type your password: The login failed. Try again. The WebUI will let you log in to the Java Web Console but as soon as you try to switch to the Sun StorEdge[TM] 6130 Configuration Service you will see following informational message: User root is not allowed to access management software, log out and log in as a valid user. Resolution Login to Configuration Service for Sun StorEdge[TM] 6130 Array fails in WebUI and CLI even with correct password In some cases the reason for this behaviour is a misconfiguration of user properties, which are defined in a files stored in /var/opt/SUNWse6130ui/local_data The contents of user.properties should look like follows: # cd /var/opt/SUNWse6130ui/local_data/ # cat user.properties storage=storage root=storage guest=guest # By accident it could be changed and look like this, which will prevent root from logging into SSCS or WebUIs Sun StorEdge 6130 Configuration Service: # cd /var/opt/SUNWse6130ui/local_data/ # cat user.properties storage=storage root=test guest=guest # Restore the default settings and root will be able again to administer SE6130 arrays. After altering the file contents a reboot of management host might be necessary. Another possible reason for failed logins is use of security software like Automated Security Enhancement Tools (SUNWast) which prevents a user from login. The only currently known solution is to de-install this software. Please consult the documentation for your particular security software. Product Sun StorageTek 6130 Array (SATA) Sun StorageTek 6130 Array SE6130 sscs WebUI login, password, login fail, SUNWast Previously Published As 85569 Change History Date: 2006-06-28 User Name: 31620 Action: Approved Comment: Verified Metadata - ok Verified Keywords - ok Verified still correct for audience - currently set to contract Audience left at contract as per FvF at http://kmo.central/howto/content/voyager-contributor-standards.html Checked review date - currently set to 2007-05-09 Attachments This solution has no attachment |
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