mpt driver fails to attach to PCI-X Dual Ultra-320 SCSI HBA (Jasper320) on a Sun Fire[TM] E2900/V1280

Asset ID:	1-72-1012604.1
Update Date:	2010-07-06
Keywords:

Solution Type Problem Resolution Sure

Solution 1012604.1 : mpt driver fails to attach to PCI-X Dual Ultra-320 SCSI HBA (Jasper320) on a Sun Fire[TM] E2900/V1280

Related Items


Sun Fire V1280 Server
 Sun Fire E2900 Server

Related Categories


GCS>Sun Microsystems>Servers>Midrange V and Netra Servers
 GCS>Sun Microsystems>Servers>Midrange Servers

PreviouslyPublishedAs
217346

Symptoms
With firmware revision 5.19.0-4 and also 5.18.3, if POST is run with "diag-level" set to "max" in OBP and/or "bootmode" is set to "diag" in "lom" with a Jasper320 HBA (pn# 375-3191) installed in the system, the HBA would not get recognised in OBP, thus failing to load the "mpt" driver during Solaris bootup.

Resolution
A fix is availabe with patch 114526-06 firmware 5.19.5 or higher release and with patch 114527-01 firmware 5.20.0 or higher release.

Additional Information
Following errors are seen during Solaris[TM] bootup :

  Sep 14 10:18:20 ct41-c1-1 mpt: [ID 576234 kern.warning]
WARNING: ID[SUNWpd.mpt.attach.4011]
Sep 14 10:18:25 ct41-c1-1 genunix: [ID 408789
kern.warning] WARNING: mpt3: fault detected in device; service unavailable
Sep 14 10:18:25 ct41-c1-1 genunix: [ID 451854
kern.warning] WARNING: mpt3: firmware load failed
Sep 14 10:18:25 ct41-c1-1 genunix: [ID 408822 kern.info]
mpt3: fault detected in device; service still unavailable
Sep 14 10:18:25 ct41-c1-1 genunix: [ID 611667 kern.info]
mpt3: hard reset failed
Sep 14 10:18:25 ct41-c1-1 genunix: [ID 408822 kern.info]
mpt3: fault detected in device; service still unavailable
Sep 14 10:18:25 ct41-c1-1 genunix: [ID 611667 kern.info]
mpt3: mpt ioc initialization failed
Sep 14 10:18:25 ct41-c1-1 0x09attach failed
Sep 14 10:18:25 ct41-c1-1 mpt: [ID 576234 kern.warning]
WARNING: ID[SUNWpd.mpt.attach.4011]
Sep 14 10:19:19 ct41-c1-1 genunix: [ID 408822 kern.info]
mpt2: fault detected in device; service still unavailable
Sep 14 10:19:19 ct41-c1-1 genunix: [ID 611667 kern.info]
mpt2: firmware load failed
Sep 14 10:19:19 ct41-c1-1 genunix: [ID 408822 kern.info]
mpt2: fault detected in device; service still unavailable
Sep 14 10:19:19 ct41-c1-1 genunix: [ID 611667 kern.info]
mpt2: hard reset failed
Sep 14 10:19:19 ct41-c1-1 genunix: [ID 408822 kern.info]
mpt2: fault detected in device; service still unavailable
Sep 14 10:19:19 ct41-c1-1 genunix: [ID 611667 kern.info]
mpt2: mpt ioc initialization failed
Sep 14 10:19:19 ct41-c1-1 0x09attach failed
Sep 14 10:19:19 ct41-c1-1 mpt: [ID 576234 kern.warning]
WARNING: ID[SUNWpd.mpt.attach.4011]
Sep 14 10:19:59 ct41-c1-1 genunix: [ID 408822 kern.info]
mpt3: fault detected in device; service still unavailable
Sep 14 10:19:59 ct41-c1-1 genunix: [ID 611667 kern.info]
mpt3: firmware load failed
Sep 14 10:19:59 ct41-c1-1 genunix: [ID 408822 kern.info]
mpt3: fault detected in device; service still unavailable
Sep 14 10:19:59 ct41-c1-1 genunix: [ID 611667 kern.info]
mpt3: hard reset failed
Sep 14 10:19:59 ct41-c1-1 genunix: [ID 408822 kern.info]
mpt3: fault detected in device; service still unavailable
Sep 14 10:19:59 ct41-c1-1 genunix: [ID 611667 kern.info]
mpt3: mpt ioc initialization failed
Sep 14 10:19:59 ct41-c1-1 0x09attach failed
When probe-scsi-all is run at the ok prompt, following messages are seen :
{0} ok probe-scsi-all
/ssm@0,0/pci@19,700000/scsi@3,1 <-----Failed
ERROR: LSI1030: Reset Error. IOC State Not Ready.
Can't open SCSI host adapter
/ssm@0,0/pci@19,700000/scsi@3
ERROR: LSI1030: Reset Error. IOC State Not Ready.
Can't open SCSI host adapter

Product
Sun Fire V1280 Server
Sun Fire E2900 Server

Internal Comments
See:

Bug ID <SUNBUG: 6329943>

The fix is available in 5.19.5 and 5.20.0. Additional details are documented in the bug for recovering this failure at the "ok" prompt using OBP/Forth commands

Audited/updated 11/24/09 - [email protected], Mid-Range Server Content Team

jasper320, jasper, lw8, mpt, LSI1030, Reset, probe-scsi-all, e2900, v1280
Previously Published As
82871

Change History
Date: 2007-02-13
User Name: 7058
Action: Approved
Comment: Updates OK to publish.
No further edits needed.
Version: 14

Attachments

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