Sun StorEdge[TM] A5x00:Inquiry fails when issuing luxadm remove

Asset ID:	1-72-1011944.1
Update Date:	2010-10-29
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Solution Type Problem Resolution Sure

Solution 1011944.1 : Sun StorEdge[TM] A5x00:Inquiry fails when issuing luxadm remove_device

Related Items


Sun Storage A5000 Array
 Sun Storage A5200 Array

Related Categories


GCS>Sun Microsystems>Storage - Disk>Modular Disk - Other

PreviouslyPublishedAs
216350

Symptoms
Luxadm remove_device fails with: "inquiry failed." for A5x00

Resolution
Usually a disk in an Sun StorEdge[TM] A5x00 array is too far gone to remove in the normal way. The ports on the drive will be bypassed:

#> luxadm display <enclosure name>

SLOT FRONT DISKS REAR DISKS

0 unassigned

1 On(Bypassed:AB)

You can try to reconnect the ports via the front panel, but this is usually unsuccessful when the luxadm remove_device fails. To remedy, do the following:

Use the front panel to select the appropriate disk. See Figure 1.
Once the disk is selected, there will be a button labeled "I/O Off." Select this and you will be taken to another screen to verify the spin down. When the drive has been spun down, the icon for the drive will be displayed as hollow, rather than solid. See Figure 2.
Physically remove the drive and replace it with a new one. See Figure 3.
On the lcd display you need to make the drive icon solid again, so press the I/O On button to spin up the drive.
Next, in Solaris, issue:

luxadm insert_device <enclosure name>,f/r<slot>

(or alternatively)

luxadm insert_device /dev/rdsk/c#t#d#s2

Last, verify the new disk is recognized by issuing:

luxadm display <enclosurename>

Product
Sun StorageTek A5000 Array
Sun StorageTek A5200 Array
Sun StorageTek A5100 Array

luxadm remove_device, photon, remove disk, Inquiry fails A5x00
Previously Published As
28297

Change History
Date: 2007-05-07
User Name: T209852
Action: Approved
Comment: Moved text images as attachments in preparation for IBIS migration.
Version: 7

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