Sun System Handbook - ISO 3.4 June 2011 Internal/Partner Edition | |||
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Solution Type Problem Resolution Sure Solution 1011910.1 : Disabling erroneous messages created by src/p hardware raid card
PreviouslyPublishedAs 216303 Symptoms An Sun Enterprise[TM]450 contains the src/p hardware raid card. The card is fully functional and all Logical Storage Units are optimal. However, every time the system is rebooted, the messages file will log multiple warnings and resets about the card. A sample is provided below. Jan 23 08:41:20 e450-hw dptelog: [ID 274699 daemon.notice] The device at (0,0,2,0) returned a SCSI status: 2 at Tue Jan 23 08:38:58 2001 Jan 23 08:41:20 e450-hw (Error count is equal to the crash drive threshold) Jan 23 08:41:20 e450-hw 4d 00 4e 00 00 00 00 00 28 00 00 00 Jan 23 08:41:20 e450-hw dptelog: [ID 993447 daemon.notice] The device at (0,0,2,0) returned request sense at Tue Jan 23 08:38:58 2001. Jan 23 08:41:20 e450-hw (Key: Non-Recoverable error) Jan 23 08:41:20 e450-hw 70 00 05 00 00 00 00 18 00 00 00 00 24 00 00 c0 00 02 Jan 23 08:41:20 e450-hw dptelog: [ID 785029 daemon.notice] Bus reset occurred on channel 0 - Command from host requested that the bus to be reset at Tue Jan 23 08:38:58 2001. Jan 23 08:41:20 e450-hw 70 00 06 00 00 00 00 18 00 00 00 00 29 02 00 00 00 00 Resolution The warning messages have no impact on the Logical Storage Units or access to data. As previously stated, everything is optimal. There are two repeating sense data strings in the messages file. They are -> 70 00 05 00 00 00 00 0a 00 00 00 00 24 00 0a cd 00 02 ^ ^ ^ | | | Sense Key ASC ASCQ Sense Key 05 = ILLEGAL REQUEST, ASC/ASCQ 24 00 = INVALID FIELD IN CDB. This occurs anytime a SCSI command is issued that the firmware doesn't use. In this case, a LOG SENSE command "4d 00 4e 00 00 00 00 00 28 00 00 00" was issued . The card's firmware does not support ALL SCSI commands, identified it as such and continued. The other message -> 70 00 06 00 00 00 00 0a 00 00 00 00 29 02 02 00 00 00 ^ ^ ^ | | | Sense Key ASC ASCQ Sense Key 06 = UNIT ATTENTION, ASC/ASCQ 29 02 = SCSI BUS RESET OCCURRED. Multiple illegal requests,(the LOG SENSE data) are being sent to the card. Once again, these are commands are not applicable to the card. Eventually, the application stops sending the LOG SENSE, a RESET of the bus is issued, and the bootup continues. This behavior is normal and may be ignored. The messages may be turned off. With rev 2.0 of dptmgr, the "display threshold" was changed. Instead of reporting status changes only (level 4), it now reports ALL soft errors (level 1). This results in many typical SCSI commands being logged. This may be turned off from the GUI as follows: 1. /opt/SUNWhwrdg/dptmgr (start the GUI) 2. Pick Options -> Event Broadcast Control (spawns a new GUI) 3. Change the Display Threshold from 1 to 4. 4. Hit the "OK" button. 5. Hit "OK" to the final display sending the changes to the Broadcaster. Product Sun Enterprise 450 Server Sun StorageTek A3500 Array Internal Comments Previously Published As 25438 Change History Date: 2006-01-19 User Name: 31620 Action: Update Canceled Comment: *** Restored Published Content *** SSH AUDIT Version: 0 Date: 2006-01-19 User Name: 31620 Action: Update Started Comment: SSH AUDIT Version: 0 Date: 2004-04-28 User Name: 25440 Action: Update Canceled Comment: *** Restored Published Content *** Deleting this. I have no idea why it was pulled for re-work in the first place, as this document is identical to the version already published on SunSolve Version: 0 Date: 2004-04-28 User Name: 25440 Action: Accepted Comment: Version: 0 Date: 2004-04-28 User Name: 25440 Action: Unlock Comment: Version: 0 Date: 2004-04-28 User Name: 25440 Action: Accepted Comment: Version: 0 Date: 2004-04-26 User Name: 87848 Action: Approved Comment: Approved, can't seem to find any changes to the doc Version: 0 Date: 2004-03-31 User Name: 87848 Action: Accepted Comment: Version: 0 Date: 2004-03-31 User Name: 77030 Action: Approved Comment: this looks fine nice job Version: 0 Date: 2004-03-31 User Name: 77030 Action: Updated Comment: this looks find nice job Version: 0 Date: 2003-05-20 User Name: Administrator Action: Migration from KMSCreator Comment: updated by : George Bolduc comment : Added title approved by author date : Feb 1, 2001 updated by : William Arcand comment : No comment date : Jan 31, 2001 updated by : Daniel Caporale comment : Article created. date : Jan 29, 2001 updated by : Daniel Caporale comment : No comment date : Jan 29, 2001 Version: 0 Product_uuid 29656238-0a18-11d6-91d9-a4e449afd809|Sun Enterprise 450 Server 2a8022d4-0a18-11d6-8043-ee5a180fdb7f|Sun StorageTek A3500 Array Attachments This solution has no attachment |
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