Sun StorEdge[TM] 5210/5310/5320 NAS : Web Admin GUI is missing "Manage RAID" option

Asset ID:	1-72-1009527.1
Update Date:	2009-09-23
Keywords:

Solution Type Problem Resolution Sure

Solution 1009527.1 : Sun StorEdge[TM] 5210/5310/5320 NAS : Web Admin GUI is missing "Manage RAID" option

Related Items


Sun Storage 5210 NAS Appliance
 Sun Storage 5310 NAS Appliance
 Sun Storage 5320 NAS Appliance

Related Categories


GCS>Sun Microsystems>Storage - Disk>Network Attached Storage

PreviouslyPublishedAs
213146

Symptoms

The Sun StorEdge[TM] 5210/5310/5320 NAS Web Admin GUI is missing the "Manage RAID" option in the "RAID" section of the GUI.

This is the option that allows you to add or remove luns, and add or remove hotspares, on the backend RAID storage.

Resolution

If a Gateway license is activated on the NAS, then the "Manage RAID" option is removed from the GUI.

If the NAS (SE5310 or SE5320) really is a Gateway system, then the attached RAID storage is not managed by the NAS head. To add or remove luns, or to add or remove hotspares, the separate management utility for the RAID storage should be used. This will vary depending on exactly what type of RAID storage is attached to the Gateway system.

If the NAS (SE5210/SE5310 or SE5320) is not a Gateway system, then the Gateway license should be removed, and the NAS rebooted. After doing this, the "Manage RAID" option will become available again.

To check and manage licenses in the GUI, under "System Operations" select "Activate Options"

To check and manage licenses in the telnet menu interface, use option "4" - "Licenses"

To check and manage licenses in the telnet admin CLI interface, use the "lm" command :

> lm
License Manager
usage: lm report  [-d][-a|-x|-m <module>]
import  [pathname]
add     <module> <origination date> <expiration date> <license>
remove  [module [license]]
check   [module]
modules

Additional Information

This problem may occur because non-Gateway systems have a built in Temporary (30 day) Gateway license that can be activated on them.

Product
Sun StorageTek 5320 NAS Appliance
Sun StorageTek 5310 NAS Appliance
Sun StorageTek 5210 NAS Appliance

Internal Comments

Related CR's :

Bug ID: 6285316

Synopsis: 5310G web GUI errors when selecting Manage RAID menu option

Evaluation:

we can just remove the Manage Raid option for the gateway systems since it will not show any information regarding the configuration of the Raid instead of giving out some error messages.

Release: 4.10

Fixed in Build: 13

and :

Bug ID: 6424096

Synopsis: 5xx0- Gateway license- When enabling GW license, you lose access to direct attached storage

5210, 5310, 5320, NAS, Manage, RAID, GUI, WebAdmin, Web, Admin, Console, Gateway, License
Previously Published As
86381

Change History
Date: 2006-07-24
User Name: 31620
Action: Approved
Comment: Verified Metadata - ok
Verified Keywords - ok
Verified still correct for audience - currently set to contract
Audience left at contract as per FvF at
http://kmo.central/howto/content/voyager-contributor-standards.html
Checked review date - currently set to 2007-07-17
Checked for TM - no new ones needed
Publishing under the current publication rules of 18 Apr 2005:
Version: 3
Date: 2006-07-19
User Name: 31620
Action: Accept
Comment:
Version: 0
Date: 2006-07-19
User Name: 119902
Action: Approved
Comment: I have reveiwed this document for technical accuracy
Version: 0
Date: 2006-07-19
User Name: 119902
Action: Accept
Comment:
Version: 0
Date: 2006-07-19
User Name: 75028
Action: Approved
Comment: Please review
Version: 0
Date: 2006-07-17
User Name: 75028
Action: Created
Comment:
Version: 0
Product_uuid
27ca3082-cb13-11da-857a-080020a9ed93|Sun StorageTek 5320 NAS Appliance
63654ce5-f88d-11d8-ab63-080020a9ed93|Sun StorageTek 5310 NAS Appliance
d4e4fc3d-7c3f-11d8-9e3a-080020a9ed93|Sun StorageTek 5210 NAS Appliance

Attachments

This solution has no attachment