Asset ID:	1-72-1008641.1
Update Date:	2011-03-16
Keywords:

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Solution Type  Problem Resolution Sure

Solution  1008641.1 :   Sun Ray[TM]: user login: ld.so.1: pt_chmod: fatal: libc_ut.so: open failed, no such file or ...  


PreviouslyPublishedAs
211849

Symptoms

I have just installed Sun Ray1 Server Software 1.0 on Solaris[TM] 7.  When
I try to login in as a regular new user on the console, it works fine
and it lets me into CDE.  However, when I try logging into CDE as a
regular new user on the Sun Ray1 appliance, it will not let me in. The
screen flashes for 2 seconds, it looks like CDE gets started, but then
I land at the grey login screen.
In the user's
$HOME/.dt/errorlog file I see messages like:
ld.so.1: pt_chmod: fatal: libc_ut.so: open failed, no such file or
directory, grantpt error 0.
Root login works from the console and the appliance as well.
How do I fix this problem?

Resolution
On the Sun Ray1 Server Software 1.0 release,
apply the latest version of patch 108303 (-03 or higher).
Make sure all patches in the SunRay1 PSD/FAQ (Infodoc 21168) are installed.

Then edit /etc/dt/config/Xsession.d/0100.SUNWcorona
and change line 57 from
LD_PRELOAD=libc_ut.so
to
LD_PRELOAD=/usr/lib/libc_ut.so
Reboot your server.

Product
Sun Ray Server Software 1.0
Solaris 7 Operating System
Solaris 2.6 Operating System
Sun Ray 150 Ultra-Thin Client
Sun Ray 1 Ultra-Thin Client
Sun Ray 100 Ultra-Thin Client
Sun Ray 170 Ultra-Thin Client
Sun Ray 1g Ultra-Thin Client

Sun Ray, sunray, libc_ut.so
Previously Published As
22058

Change History
Date: 2008-01-08
User Name: 95826
Action: Update Canceled
Comment: *** Restored Published Content *** canceling update to allow migration to IBIS
Version: 0
Date: 2008-01-08
User Name: 95826
Action: Reassign
Comment: reassigning document to release it in order to allow migration to IBIS
Version: 0
Date: 2003-11-17
User Name: 91286
Action: Rejected
Comment: Ok, you got me convinced, we'll keep this ancient document
around for some more time. I thus fixed it, please crosscheck.
Version: 0
Date: 2003-09-09
User Name: 36642
Action: Rejected
Comment: This article still needs to go through Technical Review, so that someone else can give it a glance.
Version: 0
Date: 2003-09-09
User Name: 106237
Action: Approved
Comment: expiration date extended 1 year
Version: 0
Date: 2003-09-09
User Name: 106237
Action: Updated
Comment: document is fine deals with sunray 1.0 so info is a little old but maybe useful

5 mins
Version: 0
Date: 2003-05-20
User Name: Administrator
Action: Migration from KMSCreator
Comment: updated by : No owner
comment : Not entered
date : Mar 27, 2000
Version: 0
Product_uuid
a3e88394-2bd5-11d6-99ec-e284e058ebef|Sun Ray Server Software 1.0
a723cbe0-2bd5-11d6-8430-f07db3f28928|Solaris 7 Operating System
a5f2bb6e-2bd5-11d6-8317-a58554c8705e|Solaris 2.6 Operating System
2a1f4cc0-0a18-11d6-99d7-dc92ef4207a7|Sun Ray 150 Ultra-Thin Client
2a10261e-0a18-11d6-8686-ca682ff2e4cc|Sun Ray 1 Ultra-Thin Client
2a1a3906-0a18-11d6-99bc-99a2ccb5e0fb|Sun Ray 100 Ultra-Thin Client
122e905b-cc49-11d8-ab52-080020a9ed93|Sun Ray 170 Ultra-Thin Client
17b4fb54-0ee3-11d7-91b0-934b10cdd83f|Sun Ray 1g Ultra-Thin Client

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