Sun System Handbook - ISO 3.4 June 2011 Internal/Partner Edition | |||
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Solution Type Problem Resolution Sure Solution 1008081.1 : Single NAS Head or Both NAS Heads of Cluster Crash when Mounting a Volume
PreviouslyPublishedAs 211124 Symptoms When the NAS head is rebooted, the operator notices that a volume did not mount at boot. The operator then attempts to force mount the volume. This causes the NAS head, or, if in a cluster configuration, both NAS heads to crash. Resolution Resolution Steps This is caused by an issue when trying to delete expired volume checkpoints. It has been reported under CR# 6477728. We are currently working to identify the actual cause of the problem. Currently the only workaround is to throw away ALL existing checkpoints on the Begin by listing the checkpoints on the volume in question. Review the The steps for recovery are as follows: EXAMPLE: Begin by opening a command line session with the NAS head. 1. List checkpoints on this volume. nas2> chkpntls /vol1 Pseudo-Volume Num Volume Enable Enab Vis Man Chkp Disk Used /vol1 Yes Yes Yes No 42 1.829G CPID Created Status Checkpoint 00000C00 Wed Sep 27 03:00:00 2006 Active 20060927-030000,7d 00000C01 Thu Sep 28 03:00:00 2006 Active 20060928-030000,7d 00000C02 Fri Sep 29 03:00:00 2006 Active 20060929-030000,7d 00000E03 Sun Oct 1 04:00:00 2006 Active 20061001-040000,1d12h 00000C04 Sat Sep 30 04:00:00 2006 Active 20060930-040000,1d12h 00000C05 Sun Oct 1 05:00:00 2006 Active 20061001-050000,1d12h 00000A06 Mon Sep 25 03:00:00 2006 Active 20060925-030000,7d 00000A07 Tue Sep 26 03:00:00 2006 Active 20060926-030000,7d 00000209 Fri Sep 29 17:00:00 2006 DelPend 20060929-170000,1d12h <---PROBLEM 0000020A Fri Sep 29 18:00:00 2006 Active 20060929-180000,7d 0000020B Fri Sep 29 19:00:00 2006 Active 20060929-190000,1d12h 2. Force mount the volume with the read only (ro) options. nas2> mount -f -o ro /vol1 /vol1: mount processed, see log for details 3. Initiate an fsck on this volume. nas2> fsck /vol1 Should repairs be needed, do you want them made? By answering yes, required repairs will be made. By answering no, the volume will only be checked and no repairs will be made. By leaving blank, you will be asked to decide only if a repair is required. Make required repairs? yes sfs2ck vol1: Pass 1 - page and node allocation maps sfs2ck vol1: Pass 2 - directories and reference counts sfs2ck vol1: no errors /vol1 is currently read-only. Return it to normal service ? [no]yes Aligning journal, stand by... /vol1 now in service Elapsed time: 0 minutes 47 seconds 3. fsck must be run until 'no errors' are found, and it comes nas2> fsck /vol1 Should repairs be needed, do you want them made? By answering yes, required repairs will be made. By answering no, the volume will only be checked and no repairs will be made. By leaving blank, you will be asked to decide only if a repair is required. Make required repairs? yes sfs2ck vol1: Pass 1 - page and node allocation maps sfs2ck vol1: Pass 2 - directories and reference counts sfs2ck vol1: no errors Elapsed time: 0 minutes 3 seconds 4. When the fsck has completed successfully and the volume is mounted, nas2> chkpntabort /vol1 All checkpoints on /vol1 will be deleted and can not be recovered. You must promptly run the file volume check-and-repair (fsck) procedure. Do you really want to abort checkpoints? ? [no]yes /vol1 checkpoints aborted 6. Verify that the checkpoints have been deleted from the volume. nas2> chkpntls /vol1 Pseudo-Volume Num Volume Enable Enab Vis Man Chkp Disk Used /newvol No No checkpoints The mount/crash problem should be resolved at this point. 7. Review the checkpoint schedule and make changes such that it is Product Sun StorageTek 5310 NAS Gateway System Sun StorageTek 5310 NAS Appliance Sun StorageTek 5320 se53x0, NAS, expired checkpoint, crash, volume, DelPend, 6477728 Previously Published As 87091 Change History Date: 2006-10-12 User Name: 7058 Action: Approved Comment: Adjusted format so that preformatted text is offset. Minor grammar/punctuation fixes. Spell ck OK. Changed audience from free to contract per fee vs free guidelines : Product_uuid 8a8b6eeb-092e-11da-99bc-080020a9ed93|Sun StorageTek 5310 NAS Gateway System 63654ce5-f88d-11d8-ab63-080020a9ed93|Sun StorageTek 5310 NAS Appliance 9d23ea64-a8be-11da-85b4-080020a9ed93|Sun StorageTek 5320 Attachments This solution has no attachment |
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