Asset ID:	1-72-1007539.1
Update Date:	2011-02-02
Keywords:

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Solution Type  Problem Resolution Sure

Solution  1007539.1 :   L180.L700/L1400 - Removing stuck cartridge from LTO drives in L-series Library  


PreviouslyPublishedAs
210422

Applies to:

Sun StorageTek L180 Tape Library
Sun StorageTek L700 Tape Library
Sun StorageTek L1400 Tape Library - Version: Not Applicable and later    [Release: N/A and later]
All Platforms
Checked for relevance on 2-Feb-2011.

Symptoms

Symptoms
Cartridge is stuck in Seagate Ultrium tape drive.
Unable to remove cartridge by pressing unload switch or with a power off/on of drive.

Changes

{CHANGE}

Cause

{CAUSE}

Solution

Resolution
Should you have difficulty removing a stuck cartridge from the Linear Tape Open (LTO) Seagate Ultrium drive, press the unload switch on the front panel for 15 seconds.

This forces a reset of the drive without powering off.  The drive may then eject the cartridge.  This action will reset memory, as would a power off/on sequence.  It may take up to 30 minutes for the tape to rewind, as the drive does not know how much media is on the machine reel and a slow rewind will occur.

stuck tape, LTO drive, L180
Previously Published As 70851



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