Asset ID:	1-72-1007147.1
Update Date:	2009-09-23
Keywords:

---

Solution Type  Problem Resolution Sure

Solution  1007147.1 :   Sun StorageTek[TM] 53x0 - can't see disks in new tray in GUI  


PreviouslyPublishedAs
209849

Symptoms
When customers add a new disks tray to their existing NAS and attempt to configure RAID sets, using the RAID menu in the GUI, they can't see the disks in the new trays.

Resolution

First, the appropriate Getting Started Guide, either Sun StorageTek[TM] 5310 or 5320 should be used as a guide for connecting the new expansion tray.  These documents can be downloaded from docs.sun.com
The NAS trays come pre-configured with volume groups and volumes.  Those volume groups may be offline.
To resolve this issue, perform the following steps:
Telnet to the array
NAS > load lsi_menu
NAS > lsi_menuMAIN MENU:
----------
Found 1 Array
*************************************************
*             SUN Microsystems                  *
*           Engenio Raid Utility                *
*               Version 1.0                     *
*************************************************
1. Array Menu
2. VolumeGroup Menu
3. Volume Menu
4. Disk Drive Menu
5. Support Menu
6. Exit
Selection: [1 - 6]
Select 2. VolumeGroup Menu
VolumeGroup Menu:
------------------
Selection: [1 - 6] 2
***** Volume Group Menu *****
1. Show All Volume Group
2. Place Volume Group Offline
3. Place Volume Group Online
4. Exit
Select 1. Show All Volume Group
VOLUME               TRAY LOSS ASSOCIATED DRIVES
GRPNO   STATUS RAID  PROTECT     TRAY/SLOT
************************** ARRAY 1 ****************************
1     ONLINE   5     No     0/7 , 0/6 , 0/5 , 0/4 , 0/3 , 0/8
4     OFFLINE  5     No     1/1 , 1/5 , 1/4 , 1/3 , 1/2
2     ONLINE   5     No     0/14, 0/13, 0/12, 0/11, 0/10, 0/9
5     OFFLINE  5     No     1/9 , 1/8 , 1/7 , 1/6 , 1/10
6     OFFLINE  5     No     1/15, 1/14, 1/13, 1/12, 1/11
***************************************************************
Place each OFFLINE Volume Group Online using option 3.
Examine the volume groups to make sure that they are all online using option 1.
You should see the new storage when it is scanned for in the GUI.

Product
Sun StorageTek 5310 NAS Gateway System
Sun StorageTek 5220
Sun StorageTek 5320 NAS Gateway/Cluster System
Sun StorageTek 5320 NAS Appliance
Sun StorageTek 5320
Sun StorageTek 5310 NAS Gateway/Cluster System
Sun StorageTek 5220 NAS Appliance
Sun StorageTek 5310 NAS Appliance

5310, 5320, 5300, CSM, CSM1, CSM100, CSM2, CSM200, expansion tray, NAS
Previously Published As
90498

Change History
Date: 2007-09-27
User Name: 71396
Action: Approved
Comment: Performed final review of article.

Updated trademarking.

Publishing.
Version: 4
Date: 2007-09-25
User Name: 71396
Action: Accept
Comment:
Version: 0
Date: 2007-09-25
User Name: 102104
Action: Approved
Comment: This document adds a valid point to expansion procedure of our NAS family as it indicates why expansion storage a not seen by the head.
Version: 0
Date: 2007-09-25
User Name: 102104
Action: Accept
Comment:
Version: 0
Date: 2007-09-25
User Name: 44231
Action: Approved
Comment: Added references to documentation that shows how to connect new expansion trays.l
Version: 0
Date: 2007-09-23
User Name: 87953
Action: Rejected
Comment: It would be worthwhile to include a link to a document/procedure
of adding an expansion tray on a NAS.
Version: 0
Date: 2007-09-22
User Name: 87953
Action: Accept
Comment:
Version: 0
Date: 2007-09-22
User Name: 44231
Action: Approved
Comment: SRDB pertains to adding an expansion tray to a NAS array
Version: 0
Date: 2007-09-13
User Name: 44231
Action: Created
Comment:
Version: 0
Product_uuid
8a8b6eeb-092e-11da-99bc-080020a9ed93|Sun StorageTek 5310 NAS Gateway System
77a19d66-bc99-11db-8069-080020a9ed93|Sun StorageTek 5220
ef8d4cb2-9cd6-11da-85b4-080020a9ed93|Sun StorageTek 5320 NAS Gateway/Cluster System
27ca3082-cb13-11da-857a-080020a9ed93|Sun StorageTek 5320 NAS Appliance
9d23ea64-a8be-11da-85b4-080020a9ed93|Sun StorageTek 5320
fb861199-9cd7-11da-85b4-080020a9ed93|Sun StorageTek 5310 NAS Gateway/Cluster System
a656fa3d-fc97-11da-ac3d-080020a9ed93|Sun StorageTek 5220 NAS Appliance
63654ce5-f88d-11d8-ab63-080020a9ed93|Sun StorageTek 5310 NAS Appliance

Attachments

This solution has no attachment