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Asset ID: 1-72-1006542.1
Update Date:2009-02-11
Keywords:

Solution Type  Problem Resolution Sure

Solution  1006542.1 :   Sun StorEdge[TM] 3310 SCSI Array/JBODs: Connecting to the onboard SCSI port on Sun Enterprise[TM] 3x00/4x00/5x00/6x00 servers may give SCSI errors  


Related Items
  • Sun Storage 3310 Array
  •  
Related Categories
  • GCS>Sun Microsystems>Storage - Disk>Modular Disk - 3xxx Arrays
  •  

PreviouslyPublishedAs
209143


Symptoms
The release notes and WWWW matrix for Sun StorEdge[TM] 3310 SCSI Array (SE3310) indicate the support for onboard SCSI port of the Sun Enterprise[TM] 3x00/4x00/5x00/6x00 servers to be used to connect SE3310 raid array and JBOD.
When doing this without considering that the onboard SCSI port of Sun Enterprise 3x00/4x00/5x00/6x00 servers is Single-Ended Fast/Wide SCSI and the SE3310 is a Ultra160 SCSI LVD array, connecting them using the default cable ie 530-2454 which is a HD68 to VHDCI cable, will result in the following errors:
Oct 31 15:13:46 xxx scsi: [ID 107833 kern.warning] WARNING: /sbus@2,0/SUNW,fas@1,8800000 (fas1):
Oct 31 15:13:46 xxx  Disconnected tagged cmd(s) (1) timeout for Target 3.0
...
...
Oct 31 16:02:09 xxx scsi: [ID 107833 kern.warning] WARNING: /sbus@2,0/SUNW,fas@1,8800000 (fas1):
Oct 31 16:02:09 xxx  SCSI bus DATA IN phase parity error
Oct 31 16:02:09 xxx scsi: [ID 107833 kern.warning] WARNING: /sbus@2,0/SUNW,fas@1,8800000 (fas1):
Oct 31 16:02:09 xxx  Target 8 reducing sync. transfer rate


Resolution
To make this work, use a very short cable: cable with part number 530-2452 of length 0.8 metre.

Additional Information
Document 816-7290-17 which is the "Sun StorEdge[TM] 3000 Family Installation, Operation, and Service Manual" spells out the single ended cable SCSI requirement but unfortunately the document does not tell the following:

1. That the onboard SCSI port of Sun Enterprise 3x00/4x00/5x00/6x00 servers is single-ended and this condition applies here.
2. The documents suggest the the cable length but does not suggest the part number of the cable to be used. It was found that with the above length restriction and having a HD68 to VHDCI, there is only option available is 530-2452.


Product
Sun StorageTek 3310 SCSI Array

Internal Comments
Please see:

Bug 6350932 and escalation 1-13164488.
3310, JBOD, fas, ASC: 0x44, onboard, SCSI, E3x00 E4x00 E5x00 E6x00
Previously Published As
83606

Change History
Date: 2006-01-25
User Name: 97961
Action: Approved
Comment: - Applied trademarking
- Changed title to comply to the standard format
- Made simple sentence/grammatical corrections
Version: 3
Date: 2006-01-24
User Name: 97961
Action: Accept
Comment:
Version: 0
Date: 2006-01-24
User Name: 147406
Action: Approved

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