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Asset ID: 1-72-1006383.1
Update Date:2011-02-02
Keywords:

Solution Type  Problem Resolution Sure

Solution  1006383.1 :   L25/L100 -Unable to set the static ip address from the front panel on a L25/L100 Tape Library with a MC300 Prism Management Card.  


Related Items
  • Sun Storage L100 Tape Library
  •  
  • Sun Storage L25 Tape Library
  •  
Related Categories
  • GCS>Sun Microsystems>Storage - Tape>Libraries - L-Series
  •  

PreviouslyPublishedAs
208954


Applies to:

Sun Storage L100 Tape Library
Sun Storage L25 Tape Library
All Platforms
Checked for relevance on 2-Feb-2011.

Symptoms

Unable to set the static ip address from the front panel on an Sun StorEdge[TM] L25/L100 Tape Library with a MC300 Prism Management Card.

Although initially it will allow you to change the ip address and netmask via the front panel, a reboot of the MC300 Prism Management Card is required for the new network settings to take affect. But after a power cycle, the network settings are not updated on the MC300 and reverts back to the default of 192.168.1.1.

Changes

{CHANGE}

Cause

All L25/L100 libraries with the MC300 Prism Management Card which have firmware below 4.3.1 will not allow you to update the network settings via the front panel.

Solution

Resolution:
To check the current firmware level go to the main window on the front panel of the L25/L100. On the bottom center of the screen.

The permanent fix to this problem is resolved by upgrading the libraries firmware to 4.3.1 or greater. Refer to Patch Id: 116168-02.



Relief/Workaround

1.) Temporarily configure a host computer's network configuration to the IP address 192.168.1.x, where x is a number between 2 and 254. Enter the subnet mask as 255.255.255.0.

2.) From the host machine verify we can ping 192.168.1.1.

3.) Using your browser on the host machine, enter the IP address 192.168.1.1 to access the Prism Management Console Web pages.

4.) Login to the Prism Management Console. Default user name is "admin" and default password is "admin".

5.) In the navigation frame, under PMC Server Management, click Network Configuration.

6.) Change the PMC network configuration to an appropriate IP address and subnet mask for your network.

7.) Click the "Apply" button

8.) Now you will need to reboot the MC300 Prism Management Card for the new network settings to take affect.

9.) Before rebooting the PMC and library, ensure there are no active or pending jobs being processed by the library.

10.) To reboot, access the Utilities page, in the navigation frame, under PMC Server Management, click Utilities.

11.) Under Shutdown Prism Management Card, select Reboot and click OK. Rebooting the PMC and library may take up to 15 minutes during which time the library will be unavailable.

12.) Any further changes to the network configuration will have to be done through the Prism Management Console Web pages until the firmware is upgraded to 4.3.1.



@ prism, MC300, L25, L100, PMC
Previously Published As 80863

Change History
Oracle Review 12/16/09, Glen Foley


Date: 2005-04-01
User Name: 95826
Action: Approved
Comment: - verified metadata
- changed review date to 2006-03-31
- checked for TM - 2 products/TM added
- audience ok : contract
Publishing
Version: 3
Date: 2005-04-01
User Name: 95826
Action: Accept
Comment:
Version: 0
Date: 2005-03-31
User Name: 37979

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