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Asset ID: 1-72-1006156.1
Update Date:2010-07-06
Keywords:

Solution Type  Problem Resolution Sure

Solution  1006156.1 :   "ERROR: Can't open boot device" booting CDROM or disk with Sun[TM] Dual FastEthernet / Dual SCSI PCI Card  


Related Items
  • Sun Fire E6900 Server
  •  
  • Sun Fire E25K Server
  •  
  • Sun Fire E20K Server
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  • Sun Fire 6800 Server
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  • Sun Fire 3800 Server
  •  
  • Sun Fire 12K Server
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  • Sun Fire E4900 Server
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  • Sun Fire 4800 Server
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  • Sun Fire V1280 Server
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  • Sun Fire 15K Server
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  • Sun Fire E2900 Server
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  • Sun Fire 4810 Server
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Related Categories
  • GCS>Sun Microsystems>Servers>Midrange V and Netra Servers
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  • GCS>Sun Microsystems>Servers>High-End Servers
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  • GCS>Sun Microsystems>Servers>Midrange Servers
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PreviouslyPublishedAs
208621


Symptoms
A system is unable to boot CDROM or disk after configuring the boot alias of the DVD-Rom or disks of a D240 like a regular CDROM or disk connected to a SCSI(Small Computer System Interface) card.

The probe-scsi-all command shows the DVD-ROM at /ssm@0,0/pci@1d,700000/pci@1/scsi@2,1 at target 6, LUN 0, and shows the disks at /ssm@0,0/pci@1d,700000/pci@1/scsi@2,1 at targets 0 and 1.

 ok boot /ssm@0,0/pci@1d,700000/pci@1/scsi@2,1/sd@6,0:f
ERROR: Can't open boot-device
 ok boot /ssm@0,0/pci@1d,700000/pci@1/scsi@2,1/sd@0,0:f
ERROR: Can't open boot-device


Resolution
The Sun Dual FastEthernet / Dual SCSI PCI Card uses "disk@X,X" instead of "sd@X,X" for its OpenBoot PROM (OBP) driver name.

Some users may be confused by this, as they assume that the OBP driver name will always be the same as the Solaris[TM] driver name. This is not the case.

When running the 'format' command from Solaris, it reports the device path as "sd@X,X". This also adds to the confusion, as it is using the Solaris driver name in the device path.

The correct method to allow for a successful boot is to use the device path as reported by the OpenBoot PROM (OBP), using the "show-disks" command.

It should be noted that the show-disks command does not report the device SCSI Target and LUN details. Target and LUN details can be obtained from the "probe-scsi-all" command.

This means you will need to add something like "@X,X" to the end of the device path supplied by "show-disks".

For example:

 ok probe-scsi-all
.
.
/ssm@0,0/pci@1d,700000/pci@1/scsi@2,1
Target 0
Unit 0   Disk     FUJITSU MAP3367N SUN36G 0401
Target 1
Unit 0   Disk     FUJITSU MAP3367N SUN36G 0401
Target 2
Unit 0   Processor     Sun     D240            1.09
Target 3
Unit 0   Processor     Sun     D240            1.09
Target 4
Unit 0   Removable Tape     HP      C5683A          C005
Target 6
Unit 0   Removable Read Only device    TOSHIBA DVD-ROM SD-M17111005
.
.
ok show-disks
a) /pci@3d,700000/pci@1/scsi@2,1/disk
b) /pci@3d,700000/pci@1/scsi@2/disk
c) /pci@1d,700000/pci@1/scsi@2,1/disk
d) /pci@1d,700000/pci@1/scsi@2/disk
q) NO SELECTION
Enter Selection, q to quit: q

Using this information, and the Target / LUN details obtained from a probe-scsi-all, you can now construct the correct device path to boot from.

 ok reset-all
ok boot /ssm@0,0/pci@1d,700000/pci@1/scsi@2,1/disk@6,0:f

NOTE:

Make sure that you execute 'reset-all' before 'boot' with "disk@X,X" at the end of the device path, otherwise you may not be able to boot and get the error: Data MMU Miss.

Using "reset-all" will avoid the following scenario:

 ok boot /ssm@0,0/pci@1d,700000/pci@1/scsi@2,1/sd@6,0:f
ERROR: Can't open boot-device
ok boot /ssm@0,0/pci@1d,700000/pci@1/scsi@2,1/disk@6,0:f
Data MMU Miss

Whilst this issue is most frequently encountered on the D240, as it is most frequently used boot storage for the Sunfire Midrange series of servers, the problem is not unique to the D240. This misconfiguration error can be seen on virtually any storage that can be connected to the Sun[TM] Dual FastEthernet / Dual SCSI PCI Card (e.g Sun StorEdge[TM] S1).

The most important thing to remember is that, regardless of the controller type, the paths as reported by "show-disks" at the OBP are the paths you need to use when booting.



Product
Sun Fire 6800 Server
Sun Fire 4810 Server
Sun Fire 4800 Server
Sun Fire 3800 Server
Sun Fire E25K Server
Sun Fire E20K Server
Sun Fire 15K Server
Sun Fire 12K Server
Sun Fire V1280 Server
Sun Fire E2900 Server
Sun Fire E4900 Server
Sun Fire E6900 Server

Internal Comments
This document is a Normalized Resolution Path and is managed by the MidRange Server Group's Domain Engineer.



  • Please send any feedback on this resolution path to [email protected]. Include the document ID in the subject line.



  • Do not update this document without first contacting the feedback email alias.


cauldron, normalized
Previously Published As
71504

Change History
Updated by the ESG Knowledge Content Team


Date: 2007-03-12
User Name: 7058
Action: Approved
Comment: Keywords and disclaimer only.
OK to republish.
Version: 9
Date: 2007-03-12
User Name: 67850
Action: Approved
Comment: Updated as part of 1280 Normalization effort. Added Normalized to keywords and Internal Only disclaimer.
Version: 0
Date: 2007-03-12
User Name: 67850
Action: Update Started
Comment: Updated as part of 1290 Normalization effort.
Version: 0


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