Sun System Handbook - ISO 3.4 June 2011 Internal/Partner Edition | |||
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Solution Type Problem Resolution Sure Solution 1004235.1 : Frame Manager "Service LED" is on but no failures are reported by the system
PreviouslyPublishedAs 205859
Applies to:Sun Fire 3800 ServerSun Fire 4800 Server Sun Fire 4810 Server Sun Fire 6800 Server Sun Fire E4900 Server All Platforms SymptomsFrame Manager "Service LED" is on but no failures are reported by the systemThe following output shows the issue that is addressed within this document:
CauseThere is a bug (CR 6496629) in early versions of Frame Manager which causes the "Service LED" to stay on. No hardware failures are reported by the SC and no failures are seen upon physical inspection of the Rack Fan Trays, RTUs, and RTSs.SolutionEngineering has provided a fix for this issue. While the service LED can be ignored in this situation, Frame Manager firmware revision 1.2.2 resolves this issue. The solution is to replace the Frame Manager with one that has this newer version of FM firmware installed. Customers need to open a Service Request and contact Oracle Technical Support to resolve this issue. The Frame Manager firmware can not be upgraded in the field, nor can the Frame Manager be replaced without an Oracle Support Services Engineer performing this service. Field Engineers and Internal Support Personnel:
In order to be sure you obtain the correct version of FM firmware to resolve this issue, contact your FRU stocking location and ask for the specific part number revision of the Frame Manager noted below in bold (or higher revision number):
Additional Information
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