Asset ID:	1-72-1004019.1
Update Date:	2010-09-14
Keywords:

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Solution Type  Problem Resolution Sure

Solution  1004019.1 :   Sun StorEdge[TM] 6320: Cannot create a volume  


PreviouslyPublishedAs
205609

Symptoms

On a Sun StorEdge[TM] 6320, 288GB of free space is available but any volume larger than 150GB cannot be created. In other words, only a subset of the available space can be mapped as a volume.

Resolution

The Sun StorEdge 6320 (applies to Sun StorEdge[TM] 6020 and Sun StorEdge[TM] 6120 as well) can only map contiguous space as one slice.

Look at the output of volslice list in extractor:

Slice         Slice Num     Start Blk     Size Blks     Capacity      Volume
census        0             0             734012928      350.003 GB   tray0_pool1

-             -             734012928     314565120      149.996 GB   tray0_pool1

alak_vol_1    2             1048578048    1048578048     500.000 GB   tray0_pool1

berk_vol_1    3             2097156096    1048578048     500.000 GB   tray0_pool1

-             -             3145734144    290204160      138.379 GB   tray0_pool1

Notice there is an unmapped slice after the first one that is 149GB in size. At the end, the last slice has 138GB free. The Config service GUI will show this as 288GB free. However Configuration Service will fail when attempting to create a 288GB volume.

There is no choice but to map the two non-contiguous slices separately.

There is only one way to fix this. Delete all the volumes (only the two 500's actually) and restore everything from tape after recreating the volumes. The reason that only the 500GB volumes need to be deleted is that the free space will be contiguous afterwards.

Relief/Workaround

Concatenate the volumes with software RAID, either Veritas or Solstice DiskSuite[TM] on the host side.

Product
Sun StorageTek 6020 Array
Sun StorageTek 6120 Array
Sun StorageTek 6320 System

Internal Comments

Article ID:

Patch ID:

FIN/FCO/ECO:

Customer URL: Customer/External KnowledgeBase

Internal URL: Internal KnowledgeBase

OS: N/A

OS Version: N/A

Platform: N/A

Architecture:

Product Name: 61XX (Maserati)

Product Version: FW

Tech Area: Network Storage HW

Comments:

Service Request ID: 64941096

Escalation ID: 1-15663975

Solution ID: 1-15771305

Owner GEO: AMER

Customer GEO: AMER

6020, 6320, 6120, sp, configuration service, gui
Previously Published As
84913

Change History
Date: 2006-03-21
User Name: 7058
Action: Approved
Comment: Roger's requests have been implemented.
Trademarking OK.
Spell ck - fixed a few typos.
Checked for duplicates - none located.
Tags OK.
OK to publish.
Version: 4
Date: 2006-03-21
User Name: 7058
Action: Accept
Comment:
Version: 0
Date: 2006-03-21
User Name: 71957
Action: Approved
Comment: Fixed document per your suggestions.
Version: 0
Date: 2006-03-21
User Name: 71957
Action: Add Comment
Comment: Fixed per suggestions of final reviewer.
Version: 0
Date: 2006-03-20
User Name: 97961
Action: Rejected
Comment: Tasked performed on document during final review:

- Changed title to comply to the standard format
- Made simple sentence/grammatical corrections
- Applied trademarking
- Corrected Product meta-tagging

In the process of doing the final review and making the document more customer friendly, I am faced the following difficulties in some of the original text:

1. The use of the term "vols". Is "vols" short for "volumes"? Or something else? Are end customers expected to understand the term "vols" when used in Sun's technical documentation/knowledge articles?

2. In the "Temporary Workaround" section, you stated "Concatenate them with software RAID, Veritas or SDS on the host side.". When you say "Concatenate them...", what does the "them" refer to? Is them = vols = volumes = slice? Please elaborate. Also, what is SDS (expand the acronymn)?
Version: 0
Date: 2006-03-20
User Name: 97961
Action: Accept
Comment:
Version: 0
Date: 2006-03-20
User Name: 78962
Action: Approved
Comment: Looks good.
Version: 0
Date: 2006-03-16
User Name: 78962
Action: Accept
Comment:
Version: 0
Date: 2006-03-16
User Name: 71957
Action: Approved
Comment: Please review
Version: 0
Date: 2006-03-16
User Name: 71957
Action: Migrated
Comment: apollo 1-15771305 2006-03-15
Version: 0
Product_uuid
5475c17c-c204-11d7-9de1-080020a9ed93|Sun StorageTek 6020 Array
2cd2e7d2-2980-11d7-9c3f-c506fe37b7ef|Sun StorageTek 6120 Array
4de60cc2-a08e-4610-b8bf-6a1881cb59c6|Sun StorageTek 6320 System

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