| Asset ID: |
1-72-1002440.1 |
| Update Date: | 2011-03-21 |
| Keywords: | |
Solution Type
Problem Resolution Sure
Solution
1002440.1
:
Sun StorageTek[TM] Enterprise Backup Software 7.x does not recognize slot # 25 of the Storedge L25 Jukebox as a Cleaning Tape slot.
| Related Items |
- Solstice Backup (SBU) Software
- Sun Storage L25 Tape Library
|
| Related Categories |
- GCS>Sun Microsystems>Storage - Tape>Libraries - L-Series
|
PreviouslyPublishedAs
203413
Oracle Confidential (PARTNER). Do not distribute to customers
Reason: Confidential for Partners and Oracle Support personnel
Applies to:
Sun Storage L25 Tape Library
Solstice Backup (SBU) Software - Version: 4.2 and later [Release: 4.0 and later]
All Platforms
Checked for relevance on 21-Mar-2011.
Symptoms
When certain setup/config parameters of the
StorEdge L25 Jukebox are not set properly, the Sun StorageTek[TM]
Enterprise Backup Software (EBS) 7.x backup software
does not recognize slot # 25 of the Jukebox as a Cleaning Tape slot.
The slot # 25 of the L25 Jukebox is missing from the nsrjb -v command
The following was the output of the nsrjb -v command, despite the Cleaning Tape being installed in slot # 25 of the Jukebox:
bash-3.00# nsrjb -v
setting verbosity level to `1'
Jukebox ITEE:
slot volume used pool barcode volume id recyclable
1: ITEE.001 0% Default KFL879L3 a600f620-00000005-00684812-43684812-00010000-83ec140e no
2: ITEE.002 0% Default KFL876L3 374379bd-00000005-ff684d98-43684d98-00020000-83ec140e no
3: ITEE.003 0% Default KFL875L3 4f81cbbd-00000005-fe684df6-43684df6-00030000-83ec140e no
4: ITEE.004 0% Default KFL877L3 fe14a31c-00000005-fd684e5b-43684e5b-00040000-83ec140e no
5: ITEE.005 0% Default KFL874L3 2febc66a-00000005-fc684ebb-43684ebb-00050000-83ec140e no
6: ITEE.006 0% Default KFL873L3 da79b57c-00000005-fb684f5a-43684f5a-00060000-83ec140e no
7: ITEE.007 0% Default KFL872L3 d7fe06e0-00000005-fa684fce-43684fce-00070000-83ec140e no
8: ITEE.008 0% Default KFL871L3 bd284134-00000005-f968502e-4368502e-00080000-83ec140e no
9: ITEE.009 0% Default KFL870L3 65fffde5-00000005-f868508e-4368508e-00090000-83ec140e no
10: ITEE.010 0% Default KFL888L3 556e7f94-00000005-f76850ec-436850ec-000a0000-83ec140e no
11: ITEE.011 0% Default KFL889L3 a91aa5d9-00000005-f668514c-4368514c-000b0000-83ec140e no
12: ITEE.012 0% Default KFL878L3 d7f04702-00000005-f56851ab-436851ab-000c0000-83ec140e no
13: ITEE.013 0% Default KFL886L3 000519f1-00000005-f4685213-43685213-000d0000-83ec140e no
14: ITEE.014 0% Default KFL885L3 afb029ea-00000005-f3685279-43685279-000e0000-83ec140e no
15: ITEE.015 0% Default KFL884L3 2ad1a727-00000005-f26852de-436852de-000f0000-83ec140e no
16: ITEE.016 0% Default KFL883L3 a9bf85e1-00000005-f1685342-43685342-00100000-83ec140e no
17: ITEE.017 0% Default KFL882L3 aff91270-00000005-f06853a7-436853a7-00110000-83ec140e no
18: ITEE.018 0% Default KFL881L3 e451957f-00000005-ef68540c-4368540c-00120000-83ec140e no
19: ITEE.019 0% Default KFL880L3 c679c138-00000005-ee685483-43685483-00130000-83ec140e no
20: ITEE.020 0% Default KFL869L3 f774a2b1-00000005-ed6854e3-436854e3-00140000-83ec140e no
21: ITEE.021 0% Default KFL887L3 0b0078fc-00000005-ec685543-43685543-00150000-83ec140e no
22: ITEE.022 0% Default KFL868L3 da316d76-00000005-eb6855a2-436855a2-00160000-83ec140e no
23: ITEE.023 0% Default KFL867L3 6f037a03-00000005-ea685602-43685602-00170000-83ec140e no
24: Cleaning Tape (5 uses left)
*not registered in the NetWorker media data base
23 volume(s), 23 volumes are less than 80% full.
9200 GB estimated capacity, 9200 GB remaining (0% full)
Default slot range(s) are 1-23
Changes
{CHANGE}
Cause
{CAUSE}
Solution
Resolution
The following configuration items should be implemented:
1. Refer from the L25-L100 User's Manual, to perform the following:
- Disable Autocleaning via the L25's front panel
- Change the import/export ports from "1" to "MAP"
2. Refer to the EBS Installation Guide , on how to configure the L25 Jukebox into the EBS software, using the jbconfig command.
The new output of the nsrjb -v command should then be:
bash-3.00# nsrjb -v
setting verbosity level to `1'
Jukebox ITEE:
slot volume used pool barcode volume id recyclable
1: ITEE.001 0% Default KFL879L3 0bbae36e-00000005-0094ba63-4394ba63-00010000-83ec140e no
2: ITEE.002 0% Default KFL876L3 fb6e62f8-00000005-ff94baec-4394baec-00020000-83ec140e no
3: ITEE.003 0% Default KFL875L3 a5e64bce-00000005-fe94bbb3-4394bbb3-00030000-83ec140e no
4: ITEE.004 0% Default KFL877L3 4d0427ef-00000005-fd94bc88-4394bc88-00040000-83ec140e no
5: ITEE.005 0% Default KFL874L3 cec4e548-00000005-fc94bea8-4394bea8-00050000-83ec140e no
6: ITEE.006 0% Default KFL873L3 2e36703e-00000005-fb94c141-4394c141-00060000-83ec140e no
7: ITEE.007 0% Default KFL872L3 70fbb86e-00000005-fa94cfee-4394cfee-00070000-83ec140e no
8: ITEE.008 0% Default KFL871L3 3c67648c-00000005-f994d13f-4394d13f-00080000-83ec140e no
9: ITEE.009 0% Default KFL870L3 afb49f20-00000005-f894d271-4394d271-00090000-83ec140e no
10: ITEE.010 0% Default KFL888L3 1e8d2b02-00000005-f794d2d5-4394d2d5-000a0000-83ec140e no
11: ITEE.011 0% Default KFL889L3 97da2276-00000005-f694d33a-4394d33a-000b0000-83ec140e no
12: ITEE.012 0% Default KFL878L3 599d8098-00000005-f594d3a2-4394d3a2-000c0000-83ec140e no
13: ITEE.013 0% Default KFL886L3 c54e69a5-00000005-f494d40c-4394d40c-000d0000-83ec140e no
14: ITEE.014 0% Default KFL885L3 4b46613c-00000005-f394d46e-4394d46e-000e0000-83ec140e no
15: ITEE.015 0% Default KFL884L3 6b87c8d1-00000005-f294d4d0-4394d4d0-000f0000-83ec140e no
16: ITEE.016 0% Default KFL883L3 f8377656-00000005-f194d548-4394d548-00100000-83ec140e no
17: ITEE.017 0% Default KFL882L3 39168f61-00000005-f094d5ac-4394d5ac-00110000-83ec140e no
18: ITEE.018 0% Default KFL881L3 74f011fd-00000005-ef94d612-4394d612-00120000-83ec140e no
19: ITEE.019 0% Default KFL880L3 60e73522-00000005-ee94d677-4394d677-00130000-83ec140e no
20: ITEE.020 0% Default KFL869L3 f1ff587a-00000005-ed94d6d9-4394d6d9-00140000-83ec140e no
21: ITEE.021 0% Default KFL887L3 2edf471f-00000005-ec94d740-4394d740-00150000-83ec140e no
22: ITEE.022 0% Default KFL868L3 c93fb484-00000005-eb94d964-4394d964-00160000-83ec140e no
23: ITEE.023 0% Default KFL867L3 d0e38fd3-00000005-ea94da28-4394da28-00170000-83ec140e no
24: ITEE.024 0% Default KFL866L3 42cecd52-00000005-e994da83-4394da83-00180000-83ec140e no
25: Cleaning Tape (5 uses left)
*not registered in the NetWorker media data base
24 volume(s), 24 volumes are less than 80% full.
9600 GB estimated capacity, 9600 GB remaining (0% full)
Default slot range(s) are 1-24
ProductSun StorageTek Enterprise Backup Software 7.0
Sun StorageTek L25 Tape Library
Internal Comments
Service Request ID: 10768935
Escalation ID: 1-12927491
Solution ID: 1-13871065
Owner GEO: APAC
Customer GEO: APAC
L25 Cleaning Tape Slot, EBS, SBU
Previously Published As
83443
Change History
Date: 2006-02-14
User Name: 95826
Action: Approved
Comment: - verified metadata
- changed review date to 2007-02-14
- checked for TM : 2 added + full product names (EBS -> Sun StorageTek[TM] Enterprise Backup Software )
- checked audience : internal
Publishing
Version: 4
Date: 2006-02-14
User Name: 95826
Action: Accept
Comment:
Version: 0
Date: 2006-02-14
User Name: 71772
Action: Approved
Comment: Doc now internal so link works ok. Checked sunsolve could not find info elsewhere. Checked tech details with esc, OK.
Looks good. Passing on to final review.
Version: 0
Date: 2006-02-14
User Name: 97195
Action: Approved
Comment: Hi Andrew,
Modified doc according to your suggestions.
Thanks & Regards.
Claro
Version: 0
Date: 2006-02-13
User Name: 71772
Action: Rejected
Comment: Information looks good, ties in with solution from escalation.
1) This looks like it might also be the solution to a problem statment "L25 missing slot".
You might somehow want to add that to the title.
2) This doc is "Audience: Contract", but link "L25-L100 User's Manual" is
internal. Doc should be on external sun site.
Please consider 1) and resolve 2)
HTH
Version: 0
Date: 2006-02-13
User Name: 71772
Action: Accept
Comment:
Version: 0
Date: 2006-02-11
User Name: 97195
Action: Approved
Comment: Please review.
Thanks!!
Version: 0
Date: 2005-12-16
User Name: 97195
Action: Migrated
Comment: apollo 1-13871065 2005-12-16
Version: 0
Product_uuid
971290b7-ea5a-45f9-9770-9ea6e7aa4b10|Sun StorageTek Enterprise Backup Software 7.0
1db49e09-1d18-4734-92e6-a6fd5310393a|Sun StorageTek L25 Tape Library
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