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Asset ID: 1-72-1002001.1
Update Date:2010-06-17
Keywords:

Solution Type  Problem Resolution Sure

Solution  1002001.1 :   Sun Fire[TM] Servers: 12K/15K/E25K/E20K: Post passed but CPUs are missing under Solaris[TM]  


Related Items
  • Sun Fire E25K Server
  •  
  • Sun Fire E20K Server
  •  
  • Sun Fire 12K Server
  •  
  • Sun Fire 15K Server
  •  
Related Categories
  • GCS>Sun Microsystems>Servers>High-End Servers
  •  

PreviouslyPublishedAs
202789


Symptoms
On the Sun Fire[TM] 12K/Sun Fire[TM] 15K/Sun Fire[TM] E20K/Sun Fire[TM] E25K CPUs are passing post but, not see under Solaris[TM].

Once hpost completes successfully, the master processor takes over the OBP preperation control and allows other slave processors to enter OBP.

The master processor for OBP is always highest slot/lowest processor.



Resolution
See below hpost logs.SB10, SB11 and SB15 are successfully passing hpost.
 ---------------------------------------------------------------------
CPU_Brds:  Proc  Mem P/B: 3/1 3/0  2/1 2/0  1/1 1/0  0/1 0/0
Slot  Gen  3210        /L: 10  10   10  10   10  10   10  10     CDC
SB10:  P   PPPP            PP  PP   PP  PP   PP  PP   PP  PP      P
SB11:  P   PPPP            mm  PP   mm  PP   mm  PP   mm  PP      P
SB15:  P   PPPP            mm  PP   mm  PP   mm  PP   mm  PP      P
 I/O_Brds:         IOC  P1/Bus/Adapt   IOC  P0/Bus/Adapt
Slot  Gen  Type   P1   B1/10 B0/10    P0   B1/eb10 B0/10  (e=ENet, b=BBC)
IO10:  P   hsPCI   P    p _p  p _m     P    p PP_p  p _p
IO11:  P   hsPCI   P    p _p  p _p     P    p PP_p  p _p        
 Configured in 333 with 12 procs, 32.000 GBytes, 7 IO adapters.
Interconnect frequency is 149.970 MHz, Measured.
Golden sram is on Slot IO10.
POST (level=16, verbose=20) execution time 8:09
---------------------------------------------------------------------

After this post, OBP preparation starts for this domain. SB15/P0 (1e0) is the master processor for this.

See errors on console logs of this domain. All processors except SB15/P (1e0) fails to enter OBP and will not be seen under solaris.

 ---------------------------------------------------------------------
Sep 23 00:02:27 2004 WARNING: CPUID 140 failed to enter OBP.
Sep 23 00:02:28 2004 WARNING: CPUID 141 failed to enter OBP.
Sep 23 00:02:28 2004 WARNING: CPUID 142 failed to enter OBP.
Sep 23 00:02:28 2004 WARNING: CPUID 143 failed to enter OBP.
Sep 23 00:02:29 2004 WARNING: CPUID 160 failed to enter OBP.
Sep 23 00:02:30 2004 WARNING: CPUID 161 failed to enter OBP.
Sep 23 00:02:30 2004 WARNING: CPUID 162 failed to enter OBP.
Sep 23 00:02:30 2004 WARNING: CPUID 163 failed to enter OBP.
Sep 23 00:02:31 2004 WARNING: CPUID 1e1 failed to enter OBP.
Sep 23 00:02:32 2004 WARNING: CPUID 1e2 failed to enter OBP.
Sep 23 00:02:32 2004 WARNING: CPUID 1e3 failed to enter OBP.
--------------------------------------------------------------------

psrinfo and prtdiag will only show SB15/P0 online for this case.

In this case SB15 is the culprit and requires replacement.



Product
Sun Fire E25K Server
Sun Fire E20K Server
Sun Fire 15K Server
Sun Fire 12K Server

Internal Comments
For Internal Use Only.

See bugid 5109231.
12K, 15K, E20K, E25K, missing, prtdiag, psrinfo, hpost, OBP
Previously Published As
78314

Product_uuid
d842dd03-059b-11d8-84cb-080020a9ed93|Sun Fire E25K Server
1404a2d3-059a-11d8-84cb-080020a9ed93|Sun Fire E20K Server
29e4659c-0a18-11d6-9fa1-e67bbc033df8|Sun Fire 15K Server
077fd4c5-df8f-4320-ad69-7d01603a674d|Sun Fire 12K Server

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