Asset ID:	1-72-1001625.1
Update Date:	2009-03-08
Keywords:

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Solution Type  Problem Resolution Sure

Solution  1001625.1 :   Can not see Raid Modules in Raid Manager 6 GUI(Graphical User Interface), or CLI(Command Line Interface) commands hang.  


PreviouslyPublishedAs
202212

Symptoms
After a new installation of Sun StorEdge[TM] A1000 or Sun StorEdge[TM]
A3x00, cannot see the Raid Modules or LUNs(Logical Unit Number) in the RM6 GUI(Graphical User Interface). Can see the devices in format and they look healthy using lad and other commands.

Resolution
Below are few steps to take to resolve this issue.

Check the /etc/osa/mnf file for an extraneous "." after the module name.
By default this will be something like hostname_001 (for the first
module after installation).  A "." is never allowed in the module name and
will cause most Raid Manager CLI(Command Line Interface) utilities to fail as well as various
failures with the RM6 GUI. If there is a trailing "."remove the
/etc/osa/mnf file and run the lad command. The /etc/osa/mnf file should be
recreated with the correct module name.
Another possible cause is a "fully qualified" hostname (eg. the hostname
command returns hostname.domain).  This is not a valid hostname - the
domain should only be added on by the nameservice.  Run sys-unconfig
and rename the system, then remove the /etc/osa/mnf file.  On starting
rm6, you should now see all the raid modules.

Additional Information
I spent one hour reviewing and testing this document. I was unable to
confirm the second portion of the resolution, but agree that the domain
should not be included in the hostname.

Product
Sun StorageTek A3500 FC Array
Sun StorEdge A1000 Array
Sun StorageTek A3500 Array
Sun StorageTek A3000

RM6, mnf, LUN, module name
Previously Published As
17729

Change History
Date: 2006-01-19
User Name: 95826
Action: Update Canceled
Comment: *** Restored Published Content *** SSH AUDIT
Version: 0
Date: 2006-01-19
User Name: 95826
Action: Update Started
Comment: SSH AUDIT
Version: 0
Date: 2005-09-19
User Name: 95826
Action: Update Canceled
Comment: *** Restored Published Content *** canceling update as updater is no longer within Sun
Version: 0

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